Citilink's Pecola was recently commended by Susie, a Greyhound customer, for assisting with a ticket purchase. When Susie called in she could "hear Pecola smiling in her voice and was so impressed with her kindness and level of customer service." Next time you see Pecola at Citilink Central Station, make sure to give her some love.
We appreciate all that you do for us Pecola!
Regina Harmon has been riding the bus for ten years and rides with us about ten times each month, typically riding the Flexlink bus to Lutheran. She likes that there are lots of bus stops and that she doesn't have to walk a mile to reach them. If she could change one thing it would be to have a bus stop right by her home that arrived every half hour.
Veteran and Citilink rider, Mark Brewster, served from 1985 - 1992 in the Army. He was stationed in Germany and truly appreciates when people thank him for his service. He uses the bus to go to the VA and it allows him to bring his bike so he can ride in other areas of the city. He told us that "There are so many places I can't reach any more by bike alone, and being able to combine bike and bus is awesome!"
We thank you for your service, Mark, and love having you as a regular on Citilink! Thank you to all of our veterans!
When the AWS Foundation asked us to recommend someone who relies on Citilink Access to feature in their Annual Report we thought of Torri. We take her to work and back home most days, which allows her parents to get to their jobs on time as well. We are all grateful for AWS Foundation's continued support, without their assistance Citilink Access would not have been able to absorb the double digit increase in ridership the past few years.
Fort Wayne Citilink celebrates 50 years of service!
Fort Wayne Citilink celebrates 50 years of service and has asked our community partners to share how important public transit is to them and those they serve. This segment features Jerrilee Mosier, Chancellor at Ivy Tech Community College Northeast.
Citilink and Ivy Tech Community College Northeast bring you an easy way to get around campus – campusLink
Get to know Connie, she has been riding Citilink for almost 30 years for her personal needs and to get to work. She loves Central Station and how it keeps her warm in the winter and cool in the summer. If she could change one thing about Citilink it would be for longer and more flexible hours on Saturdays. Thank you for riding, Connie!
Char Glenn has been riding Citilink for 40 years for both work and personal transit needs. Thank you for riding with us, Char!
Say "hello" to Thomas Beckstedt who has been riding Citilink for over 5 years. He rides the bus for "Work. School. Basically everything." Thomas likes Citilink because it allows him to "make cool friends and learn the best routes by getting to know the bus drivers better" and really appreciates how "great the buses are for people with disabilities." If he could change one thing, it would be to have even more buses downtown to give everyone more access and options for riding. Thank you for riding with us, Thomas!
Yolanda has been using Citilink 4 times a week for over a decade and was one of the first to use our new online Token Transit app! You can now purchase bus passes from your phone. She told us that "in the world of online banking and paying bills online" this is the perfect time for this app. Find out more: http://bit.ly/2sXUqB8
Get to know Bethany who has been riding Citilink for close to 7 years. She knows many of the other riders and drivers; her favorite is "Big John". She often rides the bus across town and shared "I wish it didn't take so long but I'm glad that it gets me where I need to go."
Say hello to Jacob Ganser and Kylin Bass from USF. They take our Cougar Express to help with gas efficiency, and easy access to University of Saint Francis - Fort Wayne, IN classes in Downtown Fort Wayne!
Transit Driver Appreciation Day is Saturday, March 18. Thank you to all of our drivers that dedicate themselves to service including Tom Pfefferkorn who has been a driver for 37 years! We appreciate all of you!
Tyler uses Citilink Access to work at Fort Wayne Metals three days a week where he runs a drill press for the shipping and handling department. He has taken Uber to work once and it cost $20 for a one way trip. He feels that even though Citilink Access is not as convenient, it is much more affordable ($2.50/trip), and he appreciates Citilink drivers like Chris that are "friendly and helpful".
Jim and his leader dog Mica use our Flexlink Route 21 Bus to work out at the Parkview YMCA and the new Turnstone Plassman Athletic Center. Jim wants everyone to know how important Citilink is to him: "It provides me the freedom to go to work and to work out on my own, with Mica of course. Not everyone has a visible challenge, Citilink is there for anyone who needs a lift." Thank you for riding, Jim!
Welcome aboard! Sheila has been a Citilink driver for many years; her mother is also a Citilink driver and so was her grandfather. Many Citilink staff have a long history of service to our community. The connections that riders make on the bus get them where they need to go, and sometimes it feels like family.
Get to know Luke. He rides Citilink every day to work, to run errands, and to attend choir practice. He has been riding for over 3 years now and loves it because "it goes just about anywhere that I need to go, but would love for it to someday run on Sundays and later at night."
This is Alexandria. She is 24 and has been riding Citilink for the last 3 years. She uses the bus to "get to work or just about anywhere". She usually gets on the bus early to make sure she isn't late for work and loves using the RouteWatch map on her phone "all the time" to know where her bus is at. Thanks for riding with us, Alexandria!
Meet Kaitlind, 24, who has been riding Citilink for years. "The bus is always clean. I have been riding it since I was 16 without a problem. I ride about five days a week to get to work and usually buy the month pass." Thank you for sharing your story with us, Kaitlind. Your smile would brighten anybody's day!
Meet Larnell. He rides Citilink about once a week. "I mostly use the bus for work so my wife can have the car." He tells us that he enjoys Citilink mainly for the "convenience and easy use". Thank you for sharing your story with us, Larnell!
Get to know Donna. She moved to Fort Wayne from Chicago to be closer to family. She rides Citilink regularly and told us about the affordability of Fort Wayne when compared to Chicago. She told us that she has "enjoyed Citilink and the really nice people here." We are lucky to have you, Donna!
Get to know Rudy and Carmen who became friends while riding on Citilink. Rudy has been riding the bus while her car gets fixed and called this a "good experience". Carmen has been riding the bus with her 3 girls who all found the trips to be "exciting". We love seeing friendships blossom on the buses!
Cheryl (pictured with her grandson Brandon) has been riding the bus her entire life. She doesn't drive and uses the bus everywhere she goes including shopping, the zoo, the dentist, and trips to Wal-Mart. Thank you for sharing your story with us, Cheryl!
Congratulations to Amber Wilson who won our 'Why I Dump the Pump' contest on Facebook with the following response:
"I've rode the bus since I was in eighth grade. I have found that in any situation I can count on the reliability of the Citilink bus routes. The cost is efficient for any income level. Anytime I ride, I know I am up for an adventurous time, whether it be conversation, sites, new people, whatever it may be a ride on Citilink never disappoints." - Amber Wilson.
Ms. Wilson shared "I was glad to get the Facebook message (that she had won) because it has been a rough time lately and I was glad to get some good news for a change". She plans to use the gift card to renew their membership at the Renaissance YMCA for the kids and looks forward to exploring more of Fort Wayne using the unlimited ride monthly bus pass.
This is Ethel one of our long-time Citilink riders. She has raised two daughters as a single mother (and has 5 grand children) and worked hard to put her girls through school. She depends on Citilink to get her to work on time. She told us that "If I can do it, anyone can do it." Thank you for riding with us and sharing your story, Ethel!
The Thomas family has produced three generations of Citilink bus drivers. Pictured here are L-R Richard Thomas, John Thomas & Richard Thomas, Jr. Richard, Jr. recalls; "Busses are in our blood, my Dad made buses out of old cereal boxes when he was a child and it was my childhood dream to be a bus driver."