|
.
|
|
.
Riding Citilink : Service Commitments
All Citilink
passengers are entitled to:
- Transportation
services regardless of race, gender, religion, national origin,
or disability
- Courteous and
professional service
- A safe and comfortable
ride
- Current information
on routes and services, upon request
- Announcement
of major intersections, transfer points, routes and destinations
- Share
your comments and concerns by calling 432-4546 or e-mail.
To provide
the safest and most comfortable experience for all passengers,
the following are prohibited while riding the bus:
- Eating,
drinking or smoking
- Consumption
of alcoholic beverages
- Profanity or
loud or disruptive behavior
- Playing of any
audio device without headphones
- Hazardous materials
(i.e.; gas cans, car batteries, etc.)
- Standing in
front of the yellow or white standee line
- Littering, destroying
or vandalizing any Citilink property
- Any other activity
prohibited by law
Failure to respect
any of these restrictions may result in removal from the bus Public
transportation is a “shared-ride” service;
therefore, we ask that you:
- Board at a designated
bus stop (or at a safe/accessible street corner )
- Wear shirts
and shoes at all times
- Refrain from
spraying products that may cause breathing discomfort for others
- Allow
persons who are elderly or have disabilities to sit in the areas
marked “Priority Seating”
- Allow the driver
to secure all mobility aids such as wheelchairs and scooters.
- Proper securement
is required for transport.
- Fold all strollers
before boarding the bus – drivers are not
to lift any items
- Maintain control
of any children under your care
- Control the
behavior and location of any service animal. Any other animal
must
be in a proper
pet carrier. All
animals must
be properly groomed.
- Keep the aisle
clear for safe movement of fellow passengers
- Remain seated
until the bus comes to a complete stop
- Hold onto grab
rails when standing
- Use caution
when exiting/entering the bus – stand
clear, do not cross
in front of the bus
- Report any suspicious
behavior to the bus driver
- Follow the instructions
of the bus driver
Return
to top
|