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Media Releases & News

photo of citilink bus

January 14, 2014
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

TRANSIT DAY AT THE STATE HOUSE – 1/23/14

The benefits of investing in mobility include; access to jobs, education, medical/community services as well as environmental and public health benefits. Every dollar invested in public transit provides a three dollar ($3) return on investment.

Citilink Champions will be traveling to Indianapolis on January 23rd to deliver this message. Anyone interested in coming along may contact Betsy Kachmar at bek@fwcitilink.com or 432-4977 for details.

A copy of the brochure “Get on Board:
Five Smart Reasons to Support Public Transit for Fort Wayne & Allen County” is attached for your reference.

The summary and complete Bus Fort Wayne Plan can be found on the Citilink website http://www.fwcitilink.com/pdfs/Bus-Fort-Wayne.pdf. Both are available in hard copy by request.

 

FOR IMMEDIATE RELEASE
Date: Monday, January 6, 2014
Contact: Betsy Kachmar, Asst. GM: 432-4977 or 410-4991(cell)

Citilink Service Will Operate our Regular Service Schedule Tuesday, January 7

Leave the driving to the professionals during this snow emergency. Whether you have to go out and buy some bread or make some. Citilink’s hard working team will get you there safely – wherever life takes you.

Some side streets and subdivisions have not yet been cleared for traffic. Traffic signals may be affected by power outages. Accidents may cause some delays and/or detours. If you have any concerns please call for current bus route modifications.

Schedule information is available by calling 432-4546 or by accessing the Citilink website at www.fwcitilink.com. Updates will also be posted on the Citilink Facebook page.

 

FOR IMMEDIATE RELEASE
Date: Sunday, January 5, 2014
Contact: Betsy Kachmar, Asst. GM: 432-4977 or 410-4991(cell)

Citilink Service Will NOT Operate ALL DAY MONDAY - 1/6/14

The City of Fort Wayne has declared a Weather Emergency as of 6:00PM Sunday through 6:00PM Monday, January 6, 2014. Only authorized emergency vehicles are allowed on the road. At the recommendation of the Fort Wayne-Allen County Office of Homeland Security, Citilink will NOT provide regularly scheduled fixed route or ACCESS service the ENTIRE DAY of Monday, January 6th.

Limited customer service telephone assistance will be available on Monday. Please contact Citilink at 432-4546 if you have a travel emergency and we will make every effort to accommodate your request and/or refer you to emergency transport services.

We will consult with city safety officials on Monday afternoon about service on Tuesday, January 7, 2014. When service resumes, some side streets and subdivisions may not yet have been cleared for traffic. Traffic signals may be affected by power outages. Accidents may cause some delays and/or detours. If you have any concerns please call for bus route modifications.

Additional information is available by calling 432-4546 or by accessing the Citilink website at www.fwcitilink.com. Updates will also be posted on Citilink’s Facebook page.

 

FOR IMMEDIATE RELEASE
Date: Thursday, December 19, 2013
Contact: Pamela Schieber, Special Services Manager at 432-4977

CITILINK CHRISTMAS & NEW YEAR HOLIDAY SCHEDULE

Citilink will not operate Fixed Route or Access bus service on Christmas Day (Wednesday, December 25, 2013) or New Year’s Day (Wednesday, January 1, 2014).

CampusLink service will not operate during the university winter break (Monday, December 16 through Friday, January 10, 2014). This service will resume on Monday, January 13, 2014.

On Christmas Eve Day (Tuesday, December 24, 2013), our last line up at Citilink Central Station will be at 6:15 P.M. and at 6:45 P.M.

  • The 6:15 buses will run a complete trip outbound and inbound. The 6:45
    buses will only run their outbound trip to the end of the route.
  • The Route 21 Flexlink bus will leave Glenbrook at 6:25 p.m. and will
    continue service to the Dupont Medical Center.
  • The Route 22 Flexlink bus will leave Meijers at 6:43 p.m. and will continue
    service to Lutheran Hospital.
  • The Route 5 Southeast Local will continue service from Southtown Centre
    at 6:40 p.m. to the end of the route.
  • Citilink Access service will end by 7:15 p.m.

Citilink services will operate a regular weekday schedule on New Year’s Eve Day (Tuesday, December 31, 2013). Schedule information is available by calling 432-4546 or by accessing the website at www.fwcitilink.com.

HAPPY HOLIDAYS!

 

Rider Alert!

THE CAMPUSLINK SHUTTLE WILL END ON FRIDAY, DECEMBER 13th – IT WILL NOT OPERATE DURING IPFW FINALS WEEK.

CITILINK BUS SERVICE WILL END AT 7:00pm DECEMBER 24th & WILL NOT RUN ON THE 25th or JANUARY 1st

CAMPUSLINK SERVICE WILL RESUME MONDAY, JANUARY 13th

HAPPY HOLIDAYS!

 

FOR IMMEDIATE RELEASE
Date: November 29, 2013
Contact: Pam Schieber, Customer Service Manager 432-4546

Free Fare Saturdays

Citilink will run FREE FARE on every Saturday between Thanksgiving and Christmas. November 30, December 7, 14 & 21.

Ride any Citilink Route on FOUR Saturdays from Thanksgiving to Christmas for FREE. November 30, December 7, 14 & 21 will be fare FREE Saturdays. Saturday service runs every hour from 7:45 am – 6:15 pm.

Save the hassle of driving & parking. Spend your green on your family & friends instead of gas. Shop
Downtown, Georgetown, Southtown, Glenbrook, Jefferson Pointe – Citilink goes all over town!

Plan your trip using our Trip Planner on the Citilink website. You can have a customized map and schedule to get you where you want to go.

Schedule information is available by calling 432-4546 or by accessing the Citilink website.

 

FOR IMMEDIATE RELEASE
DATE: September 27, 2013
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

CITILINK OPERATES HALF DAY AT SUPERIOR STREET STATION ON SATURDAY, SEPTEMBER 28TH

Citilink will be operating out of our old Superior Street Station the morning of Saturday, Sept. 28th from 8:15am-12:15pm to accommodate the hundreds of Fort 4 Fitness runners that will be gathering at Baker & Harrison streets. This change will affect all routes through downtown and detours have been posted at the Central Station, Citilink website and our Facebook page.

Citilink will resume service at Central Station on Baker Street at the 1:15pm line up.

For more information about detours or other Citilink service information call 432-4546 or visit the website at www.fwcitilink.com

 

July 10, 2013
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

THREE RIVERS FESTIVAL PARADE ROUTE DETOURS – SATURDAY, JULY 13, 2013

Several Citilink routes will have downtown detours around Main Street due to the TRF Parade and Chalk Walk festivities on Saturday. Please see Citilink Rider Alerts or contact Customer Service for details.

Worried about not being able to find a parking place downtown? Ride the bus to the parade and stick around to enjoy the Chalk Walk, Art in the Park, Junk Food Alley etc. then catch the bus to go home.

Don’t live on a bus route? Park & Ride at the following locations:

  • Northwest: Meijer, Lima Road – Route 4, Wells/Ludwig
  • Southwest: Meijer, Illinois Road – Route 2, Times Corners
  • Northeast: Georgetown Square – Route 2, Georgetown
  • South: Southtown Centre – Routes 7 & 8, Calhoun/Anthony
  • East: Lincoln Plaza – Route 10, New Haven

Not sure where or when to catch the bus? All routes will operate regular Saturday service from 7:45am – 6:15pm (last bus leaves downtown at 5:15pm). Call Citilink Customer Service 432-4546 for
route information or check out our website www.fwcitilink.com for route maps and schedules.

Citilink – Connecting you to the Three Rivers Festival!

 

June 19, 2013
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

EIGHTH ANNUAL NATIONAL DUMP THE PUMP DAY TO BE HELD ON JUNE 20

"Dump the Pump. Save Money. Ride Transit."

With the return of high gas prices, Fort Wayne Citilink announced today that it will join with other public transportation systems nationwide to participate in the seventh annual National Dump the Pump Day on Thursday, June 20.

Hop on Board…
Public Official’s Bus Ride
Thursday 10:00 am
Citilink Central Station
Councilmen Glenn Hines, Geoff Paddock, Commissioner Therese Brown & others that may show up.

Sponsored by the American Public Transportation Association (APTA), the 2013 National Dump the Pump Day is a day that encourages people to ride public transportation and save money, instead of driving a car. Started in June 2006 when gas prices were $3 per gallon, this national day emphasizes that public transportation is a great travel option that also helps people save money.

Since gas prices topped $4 this year, saving money is on everyone’s mind and using public transportation is the quickest way to beat high gas prices. According to the latest APTA Transit Savings Report, individuals in a two-person household can save an average of more than $9,700 annually by downsizing to one car.

Want to know more about how to ride a Citilink bus? Give Citilink a call at 432-4546. Customer service representatives will help you plan your trip. You may also check out the Citilink website www.fwcitilink.com/schemaps.htm.

Here’s the link to the Dump the Pump graphic and further information:
http://www.apta.com/members/memberprogramsandservices/advocacyandoutreachtool
s/dumpthepump/Pages/toolkit.aspx

 

City TV highlights Citilink projects this month!

The topic of discussion for the June 2013 edition: Active Transportation with host Rebecca Karcher. Guests include, Paul Spoelhof and Sherese Fortriede (Senior Planners, Community Development), Betsy Kachmar (Citilink), Ruth Stone (IPFW) and Kienan O'Rourke (Planner, Community Development). Community Development plans for walk, bus and bike are the focus of active transportation in Fort Wayne.

Get comfortable before clicking the link, the program is 30 minutes…

Click for Full Program link

 

MEDIA RELEASE
June 5, 2013
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

CITILINK HOSTS BUS STOP EVALUATION TRAINING

CITILINK HOSTS BUS STOP EVALUATION TRAININGPlease consider attending a training session to assist us with reevaluating our 1,800 bus stops for compliance with new federal ADA Public Right-Of-Way (PROWAG) accessibility standards. We are working with the City of Fort Wayne, Fifth Freedom, AARP, NIRCC, Easter Seals Project Action, and others to promote “complete streets” sidewalk improvements, including bus stop accessibility, and we need your help!

We have invited a nationally recognized trainer from Easter Seals Project Action to join us on June 21st and assist with our bus stop evaluation training. We will then put this new knowledge to use on June 22nd as we go out in teams to evaluate key Citilink bus stops throughout Fort Wayne.

What: Bus Stop Evaluation Training (FREE LUNCH included)
Who:
Presenter - Kristi McLaughlin, Easter Seals Project Action, Washington DC
When:
Friday, June 21st 10:00am – 2:00pm AND Saturday, June 22nd 10:00am-2:00pm
Where:
Downtown Allen County Main Library, Conference Room C
(900 Library Plaza – corner of Washington & Ewing)

For registration form and more information please visit our website fwcitilink.com or contact Betsy Kachmar at 260-432-4977 or bek@fwcitilink.com

 

MEDIA RELEASE
May 17, 2013
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

CITILINK INSTALLS BICYCLE REPAIR STATION

Citilink bicycle repair stationJust in time for Bike to Work Day & Bike Month Citilink has installed a bicycle repair station at the Citilink Central Station.

The FIXIT, manufactured by the Dero Bike Rack Company, is a bike repair stand with an attached air pump and hand tools; including, screwdrivers, wrenches and a tire lever. The FIXIT station provides an opportunity for a cyclist to make minor repairs and adjustments on the road rather than having to carry tools or walk an ailing bicycle home.

“A key component of the City of Fort Wayne’s Active Transportation Initiative and Bus Fort Wayne Plan is preparing for multi-modal mobility to better serve our community. Citilink consulted with Bike Fort Wayne team members and we all thought this would be a nice amenity for our new Central Station,” said Betsy Kachmar, Citilink Assistant General Manager.

###

 

May 3, 2013
FOR IMMEDIATE RELEASE
For more information contact:
Tricia Lilly, 432-4977, pal@fwcitilink.com

Citilink Summer Fun Pass

Are high gas prices putting the squeeze on your summer plans? Let Citilink help get your kids to their summer programs & jobs.

Youth Summer Fun Pass (Ages 5-18)

$25.00 for May 28 – August 17

For more information contact Citilink at 432-4546 or order your pass online.

Passes will be available by May 23rd at most Scotts/Kroger stores, the Citilink administrative office or order your pass online.

- Dump the Pump – Save some Green – Ride the Blue -


You’re Invited to the "Bus Fort Wayne" Open House

Wednesday, May 8, 2013
5:30-7:00 p.m.

Citizens Square – Omni Room
200 East Berry Street

For more information contact Bruce Johnson at 260-427-2442 or Bruce.Johnson@CityofFortWayne.org

Download a copy of the Bus Fort Wayne Plan draft here.

Bus Fort Wayne is a ten-year plan that lays the groundwork for establishing public transit as a preferred transportation choice for the Fort Wayne and Allen County community. The primary purpose of the Bus Fort Wayne Plan is to establish goals and policies to guide smart decision making for public transit, based on assessment of the current system, a determination of how we want the system to evolve, and the consequences of various options to get there. Learn more here.

 

February 15, 2013
MEDIA RELEASE
For More Information Contact:
Betsy Kachmar, Citilink, 432-4977
Claudia Johnson, Community Harvest 447-3696 ext 311

campusLink BUS STUFF

MEDIA EVENT
TUESDAY, FEBRUARY 19th, 10:00 A.M.
MEMORIAL COLISEUM ROTUNDA
HOME OF THE FORT WAYNE KOMETS

The Fort Wayne Komets, IPFW, and Ivy Tech are partnering with Citilink for the ninth (9) annual BUS STUFF. The Fort Wayne community is encouraged to donate enough food to fill a campusLink bus for the benefit of the less fortunate served by the Community Harvest Food Bank. The Big Bus Stuff has collected over 2,000 pounds of food each year for the past eight (8) years.

Collection locations include any Citilink/campsuLink Bus (or Citilink office at 801 Leesburg Road), Community Harvest Food Bank, IPFW (Kettler and Walb information desks or student housing), Ivy Tech (Coliseum, North & South campus information desks), and the Komets games Friday, 22nd at 8:00 p.m., Saturday, 24th at 5:00 p.m. and Wednesday 27th at 7:30 p.m. The Komets are offering a $2.00 discount on game tickets with a food donation.

campusLink Bus Stuff collection barrels will be available through February 28th so make your contributions before the end of February.

Thank you for your support!

 

FOR IMMEDIATE RELEASE
December 15, 2012
For more information contact:
Betsy Kachmar, 432-4977 bek@fwcitilink.com
Eric Clabaugh, 373-7206 eric.clabaugh@parkview.com

Medlink Route partnership begins January 7th

Parkview Health has agreed to underwrite the cost of providing a new public transit route that will serve northeast Fort Wayne and connect the Parkview Hospital Randallia and Parkview Regional Medical Center service areas. Previous to this agreement, Citilink could not provide services beyond city limits, which Parkview Regional Medical Center was just beyond.

“We have been working closely with Citilink to explore ways to improve public transportation options,” said Sue Ehinger, president of Parkview Hospital and affiliates. “Parkview wants to ensure that patients and visitors have the appropriate access to medical services and facilities. Our decision to fund the new route will result in access that is greatly improved.”

Service will operate hourly Monday-Friday, 8:00am-5:00pm. The route will not only connect the medical campuses but will also connect with Citilink routes 1, 2, 3, 4 & 21 as well as destination points along the Medlink route. Passenger fares will be consistent with Citilink’s current rate structure ($1.25/ride with discounts available).

“Parkview’s funding of the new route is crucial”, General Manager Ken Housden said, “because otherwise Citilink could not operate buses beyond our service territory”.

Until the start date of Jan. 7, Parkview will continue its temporary measures to assist bus passengers.

Please reference the map of the Medlink route.

 

FOR IMMEDIATE RELEASE
December 15, 2012
For more information contact:
Betsy Kachmar, 432-4977
bek@fwcitilink.com

BUS FORT WAYNE STUDY PREVIEW

The City of Fort Wayne’s Active Transportation Initiative and Bus Fort Wayne Plan is preparing a roadmap for multi-modal mobility to better serve our community. A key component of this strategy has just been released and is available here for download.

The Bus Fort Wayne brochure demonstrates that transit funding is declining as ridership and demand increases. Further, the benefits of investing in mobility include access  to jobs, education, medical & community services as well as environmental and public health benefits. Every dollar invested in public transit provides a three dollar return on investment.

This document has been prepared to serve as a catalyst for conversation regarding public transit infrastructure. The release coincides with the beginning of the state biennial budget process in an effort to provide talking points for mobility advocates and public officials as funding is discussed and decisions are made.

 

FOR IMMEDIATE RELEASE
December 14, 2012
For more information contact:
Claudia Harris-Stevenson, Operations Manager at 432-4977

Citilink will not operate Fixed Route or Access bus service on Christmas Day (Tuesday, December 25, 2012) or New Year’s Day (Tuesday, January 1, 2013).

CampusLink service will not operate during the university winter break (Monday, December 17 through Friday, January 11, 2013). This service will resume on Monday, January14, 2013.

On Christmas Eve Day (Monday, December 24, 2012), our last line up at Citilink Central Station will be at 6:15 P.M. and at 6:45 P.M.

  • The 6:15 buses will run a complete trip outbound and inbound. The 6:45 buses will only run their outbound trip to the end of the route.
  • The Route 21 Flexlink bus will leave Glenbrook at 6:25 p.m. and will continue service to the Dupont Medical Center.
  • The Route 22 Flexlink bus will leave Meijers at 6:43 p.m. and will continue service to Lutheran Hospital.
  • The Route 5 Southeast Local will continue service from Southtown Centre at 6:40p.m. to the end of the route.
  • Citilink Access service will end by 7:15 p.m.

Citilink services will operate a regular schedule on New Year’s Eve Day (Monday, December 31, 2012). Schedule information is available by calling 432-4546 or by accessing the website at www.fwcitilink.com.

HAPPY HOLIDAYS!

 

Media Release:

Citilink Receives Fort Wayne Downtown Improvement District Design Award

The Fort Wayne Downtown Improvement District presented the Fort Wayne Public Transportation Corporation/Citilink with a 2012 Downtown Design Award for Outstanding Design & Technology during a public reception at the Fort Wayne Art Museum on November 14th. This honor was in recognition of the opening of the Citilink Central Station which provides passenger amenities including; real time bus arrival information, security cameras, indoor waiting area/restrooms, bus pass ticket machine, customer service personnel, etc. The award winning design also incorporates geothermal heating, solar lighting and environmental design to minimize maintenance costs. The station design was provided by Wendel Companies in collaboration with local firms Design Collaborative & GAI Consultants. The lead builder was Hamilton Hunter. Citilink has not only received positive feedback about the new station from drivers and passengers; we now have received community acclaim for our improvements to downtown Fort Wayne.

did-design-award

Pictured L to R: Bill Brown (Acting Executive Director Downtown Improvement District), Ken Housden (Citilink General Manager), Tara Conway (DID) – photo courtesy of Margaret E. Caviston

Citilink Central Station at dawn

Citilink Central Station at dawn – photo courtesy of Joseph Chermerys

FOR IMMEDIATE RELEASE
December 6, 2012
For more information contact:
Betsy Kachmar, 432-4977
bek@fwcitilink.com

Citilink is offering FREE Fare Saturdays to “dump the pump” (save gas) “ride the blue” (Citilink bus) and “save some green” (reduce pollution, save money).

Ride any Citilink Route on the “Last Saturdays” from Thanksgiving to Christmas for FREE.

December 8, 15 & 22 will be fare FREE Saturdays in conjunction with the activities downtown. Saturday service runs every hour from 7:45 am – 6:15 pm.

Save the hassle of driving & parking. Spend your green on your family & friends instead of gas. Enjoy the festivities downtown. Shop Downtown, Georgetown, Southtown, Glenbrook/Jefferson Pointe – Citilink goes all over town

Plan your trip using our new Trip Planner on the Citilink website. You can have a customized map and schedule to get you where you want to go. For more information on Free Fare Saturdays or other Citilink service information call 432-4546.

 

FOR IMMEDIATE RELEASE
September 26, 2012
For more information contact:
Betsy Kachmar, 432-4977
bek@fwcitilink.com

FREE FARE SATURDAY & SUPERIOR STREET STATION ON SEPTEMBER 29th

Citilink will be operating out of our Superior Street Station this Saturday, Sept. 29 to accommodate the hundreds of Fort 4 Fitness runners that will be gathering at Baker & Harrison streets. This change will affect all routes through downtown. In addition, Routes 3, 5, 8 & 9 will have detours due to the race course.

Download the route changes here.

The good news...Citilink rides will be FREE on Saturday in conjunction with Last Saturday & International Fest activities downtown.

For more information on Free Fare Saturdays, detours or other Citilink service information call 432-4546.

 

August 30, 2012
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977
bek@fwcitilink.com

CITILINK SERVICE CHANGES EFFECTIVE
SATURDAY, SEPTEMBER 15th

Service changes will happen on September 15, 2012 in conjunction with the opening of the new Citilink Central Station at the corner of Calhoun and Baker streets.

Detailed description, revised map & schedules of the route changes are available here and can be mailed or e-mailed upon request. These changes are also posted in the Superior Street Citilink Station for review.

Please be advised that bus route sign and marker placement is in transition over the next few weeks. We look forward to serving you from our new station beginning September 15th. For more information please contact Citilink Customer Service at 432-4546.

Central Station Bus Bay Line Up

Dump the Pump – Save Some Green – Ride the Blue

 

MEDIA RELEASE
June 25, 2012
FOR IMMEDIATE RELEASE

CITILINK REQUESTS COMMENTS ON PROPOSED SERVICE CHANGES

In preparation for the move to the new Citilink Central Station, at the corner of Calhoun and Baker Streets, Citilink is accepting comment on proposed route adjustments that will be necessary. Downtown travel patterns will change for every route that provides transfer opportunities downtown. Several routes have been modified to allow for the extra time it will take to travel to the new station on the south side of downtown. In developing these proposed revisions every effort has been made to minimize the negative impact and incorporate changes to improve service for Citilink riders; however, comments and suggestions are most welcome.

Detailed descriptions of service changes by route and maps showing these proposed changes are located below and can also be emailed upon request. These will also be available for review at the public meetings listed below.

Descriptions of service changes by route and maps showing proposed changes:

> Proposed Downtown Routes
> Proposed Full-System Routes
> Route Change Summary

The Fort Wayne Public Transportation Corporation/Citilink will host the following community information sessions:

Monday, July 9, 6:45-8:30am & 3:45-5:30pm Citilink Superior Street Transfer Facility

Tuesday, July 10, 5:00 – 7:30pm, Downtown Public Library, 900 Library Plaza, 2nd Floor Technology Room.

Thursday, July 12, 3:00-5:00, Public Hearing, Citilink Administrative Offices, 801 Leesburg Road

In addition to these sessions the public is invited to attend Citilink Board Meetings on July 12 at 5:30pm, Citilink Administrative Offices, 801 Leesburg Road.

It is anticipated that service changes will be made in conjunction with the opening of the Citilink Central Station on, or soon after, September 14, 2012.

Input and suggestions are invited at the meetings or can be addressed to Betsy Kachmar, Assistant General Manager, 432-4977, bek@fwcitilink.com by July 11, 2012.

 

For Immediate Release ■ June 21, 2012

For further information contact:
Betsy Kachmar, Citilink Asst. General Manager
260-432-4977
bek@fwcitilink.com
www.fwcitilink.com/campusLink

campusLink funded for two more years

Ivy Tech Community College−Northeast (Ivy Tech) and Indiana University−Purdue University Fort Wayne (IPFW) have agreed to fund two more school years of their partnership with the Fort Wayne Public Transportation Corporation (Citilink) to provide the campusLink shuttle service to students, faculty, staff and the general public - beginning again on August 20, 2012.

The free campus shuttle was previously funded as a demonstration project of a Congestion Mitigation and Air Quality (CMAQ) grant for the first three years of operation. The CMAQ grant required a 20% local share match of which was shared equally by Ivy Tech and IPFW. The next two school years of service (thru spring of 2014) will be funded by a Job Access & Reverse Commute (JARC) grant that requires a 50% match. The schools have again agreed to split the required match.

A total of 6,340 Citilink 31 day passes were sold at a discount with a subsidy included in the three year CMAQ grant. This is not an eligible project for the JARC grant funding; however, Citilink and the universities have agreed to continue this popular program at the current 20% subsidy. These passes will continue to be available for IPFW & Ivy Tech students, faculty and staff for $36.00 from the IPFW and Ivy Tech Bursar’s offices.

According to a recent survey of more than 1,000 campusLink riders, almost 50% ride 4-5 days per week. Service satisfaction was high on all indicators (65-90% satisfaction ratings). Total campusLink shuttle ridership for the first three years of the service was 160,731 passenger trips. Ridership increased 42% from year one to year two, and it increased and 27% in year three. On average, a public transit ridership increase of 5-10% is considered exceptional. Most recent usage shows a 50/50 split between IPFW and Ivy Tech affiliated passengers.

The campusLink route includes stops between Ivy Tech’s Coliseum and North campuses, IPFW and its student housing on the Waterfield Campus and some shopping and residential areas. CampusLink operates Monday-Friday from 7:30 a.m. to 8:30 p.m. during the school year. The shuttle does not operate on weekends or school breaks. The route schedule and other information can be found online at www.fwcitilink.com/campuslink.

Get Smart. Get on Board.

 

June 19, 2012
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink

Dump the Pump – Save Some Green – Ride the Blue

With the return of higher gas prices Citilink will join with other members of the American
Public Transportation Association (APTA) to participate in the seventh annual National
Dump the Pump Day on Thursday, June 21.

“The 2012 Dump the Pump Day is a national public awareness campaign that
emphasizes the benefits of using public transportation. It is also a day for people
across the country to make a difference as they conserve gasoline and help our
environment,” stated Citilink Asst. General Manager Betsy Kachmar.

As reported by APTA, benefits of public transit include:

  • Households can save an average of $10,000 annually by downsizing to one car.
  • Public transportation produces less pollution per passenger mile than private vehicles. Want to
    lose 20 pounds? One person switching from driving to public transit can reduce emissions by 20
    pounds per day - over 4,800 pounds a year.
  • Every $10 million invested in operating public transit yields more than $32 million in economic
    returns.
  • Public transportation provides personal mobility and access to jobs, education, services,
    shopping & recreation for people from every walk of life.

Unsure about how to ride a Citilink bus? Give Citilink a call at 432-4546. Customer
service representatives will help you plan your trip. You may also check out the new trip
planner on the Citilink website www.fwcitilink.com and find instruction on how to ride the
bus and use current schedules.

Hop on the bus and wave to the gas pumps as you go by…

Here’s the link to get the Dump the Pump graphic and further information.

 

MEDIA RELEASE

May 4, 2012
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, bek@fwcitilink.com

CITILINK FREE FARE DAYS

Citilink is partnering with the Downtown Improvement District to offer Free Fare
Saturdays in conjunction with the Last Saturday activities this summer and fall. Free
fare Saturdays will be as follows:

August 25 – Taste of the Arts – leave your car at home and enjoy all the activities
planned for this special day. Use the free downtown arts shuttle to get around
downtown.

September 29 – International Blast – Have a blast riding the bus to the downtown
events planned for this international extravaganza.

November 24 – Holly Trolley – Start your holiday shopping downtown. Save money
on gas and parking and spend it on presents at all the downtown merchants. The free
downtown Holly Trolley will help make sure you are able to get to all the stores.

December 1, 8, 15 & 22 – Free Fare Saturdays – Citilink is continuing our tradition of
offering free fare Saturdays Thanksgiving through Christmas. Last year we provided
25,600 free trips (a 67% increase over our average Saturday ridership). This promotion
helped Citilink provide over 2 million rides last year.

Citilink will not be providing free bus rides on Ozone Action Days this summer.
The Indiana Department of Environmental Management (IDEM) has determined that
overall our area is no longer in violation of clean air standards and the grant money that
paid for the free fare promotion is gone. There will be some days this summer when air
quality could be unhealthy for people with breathing problems. On these days, IDEM will
issue an Air Quality Alert. Taking precautions and reducing pollutants on these days is
still a good idea (ride the bus, walk, bike, carpool, stay home, etc.).

Unsure about how to ride a Citilink bus? Give Citilink a call at 432-4546. Friendly
customer service representatives will help you plan your trip. You may also check out
the Citilink website www.fwcitilink.com for trip planning information and current
schedules
.

 

FREE Downtown Shuttle Service!

Last Saturday of Each Month
4:00pm - 11:00pm (Every 10-15 minutes)

shuttle bus route

 

FOR IMMEDIATE RELEASE
DATE: January 5, 2012
FOR MORE INFORMATION: Betsy Kachmar, 432-4977, email: bek@fwcitilink

CITILINK PROVIDED OVER 2M RIDES IN 2011

In November the Fort Wayne Citilink Board of Directors voted to offer FREE service on all five Saturdays during the month of December. This program was offered on three Saturdays in December last year. Free Fare Saturdays were our gift to the community, in these hard economic times. It was also an opportunity to introduce new riders to the Citilink bus system. We encouraged people to save the hassle of driving & parking, spend their “green” on family & friends instead of gas, and enjoy the holiday festivities Downtown and at area shopping centers.

The ridership goal for the year was two million passenger trips and the Free Fare Saturdays helped put Citilink over the top! Fixed route ridership on these five Saturdays in December totaled 25,540 FREE trips - 10,000 trips more than an average Saturday (a 67% increase). Our Access service also experienced a 34% increase with 167 passengers physically unable to use the fixed route service receiving FREE rides.

Other initiatives that contributed to our ridership increase this year include:

  • Our new trip planner on the Citilink website. Using Google Transit passengers can have a customized map and schedule to help them get where they want to go.
  • Citilink bus passes are now available on-line. This has been quite popular with social service agencies purchasing in bulk for their clients and for family members purchasing passes from afar for college students and elderly parents – a great stocking stuffer.
  • New buses: courtesy of federal stimulus and discretionary funding, Citilink has received seven (7) hybrid (ultra low sulfur bio diesel & electric) buses and fourteen (14) paratransit buses for our flexroutes and Access service – built just up the road in Elkhart, Indiana.
  • Dedicated staff: continued efforts to provide safe, friendly and dependable service are not new but appreciated and essential to meet our goals.

The 2,011,992 rides provided in 2011 is not an all time record but it does represent a 4% increase over last year and continues an upward trend. We look forward to completion of our new Downtown Transit Center in late summer to encourage even more residents to give transit a try in 2012.

 

October 18, 2011
NEWS RELEASE
Contact: John Perlich, Parkview Spokesperson
373-7206 (phone) or 705-4271 (cell)

Parkview & Citilink partner on Don’t Text & Drive message

Fort Wayne, Ind. – Tuesday, Oct. 18, 2011 — Parkview Hospital and Citilink officials today unveiled a Citilink bus that contains messaging from Parkview’s Don’t Text & Drive program.

The partnership is an effort to increase awareness about the dangers of texting while driving. A new state law went into effect on July 1 which bans texting while driving.

The messaging will be on display on the Citilink bus for one year.

“This is a great partnership that will assist us in our efforts to educate the community about the dangers of texting while driving, said Lori Hunt, trauma prevention coordinator, Parkview Trauma Centers. “We want residents to be as safe as possible and recognize the risks associated with texting and driving.”

“Citilink is pleased to offer area businesses the opportunity to provide rolling billboards on the exterior of our buses. This is not only an opportunity to inform the community but also helps to support the public transit system that provides approximately two million trips per year to your customers and employees,” said Betsy Kachmar, assistant general manager, Citilink.

Parkview launched the Don’t Text & Drive initiative in February 2009. The program targets teenage drivers and adults who send or read text messages while driving. Parkview’s Don’t Text & Drive message appears on billboards, signage at Glenbrook Square Mall and public service announcements on television and radio. The campaign also includes outreach to area high schools.

More information about Parkview’s Don’t Text & Drive program can be found at: www.donttextdrive.com and www.facebook.com/DontTextandDriveParkview.

For more information on interior or exterior bus advertising, click here or call Betsy Kachmar at (260) 432-4977.

Are you unsure about how to ride a Citilink bus? Contact Citilink at (260) 432-4546. A customer service representative will help you plan your trip. Additional information is available at www.fwcitilink.com for instruction on how to take the bus and current schedules.

 

October 12, 2011
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email: bek@fwcitilink

CITILINK NAMES NEW MAINTENANCE MANAGER

Raymundo Delgadillo(Fort Wayne, IN) Citilink, Fort Wayne’s public transportation corporation, has named Raymundo Delgadillo as the new Maintenance Manager. He assumed the position effective October 3, 2011.

Mr. Delgadillo comes to Fort Wayne from Virginia where he was Maintenance Manager for Fairfax County; prior to that he held several maintenance positions with the Chicago Transit Authority.

His responsibilities include fleet and facilities maintenance, safety, procurement and inventory management.

“Ray brings a strong commitment to safety and an extensive background in transit maintenance to our organization.” stated Ken Housden, General Manager.

Citilink’s mission is to provide safe, courteous and dependable public transportation at the most reasonable cost to our community.

 

August 29, 2011
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email bek@fwcitilink

Citilink Transit Center Groundbreaking 8/29/11
Talking Points

Groundbreaking Architectural Drawing

History – Citilink initiated efforts to develop an improved Downtown Transit Station in 2002. A site selection process identified a parking lot on Barr Street between Washington & Jefferson as optimum; however, after years of effort and preliminary design, inability to acquire sufficient property proved to be an insurmountable barrier. Other options were explored and the decision was made to use property owned by Citilink at Baker & Calhoun; which had served as the south transit terminal several years ago. The facility was redesigned and received federal & local approvals. A construction contract for $4.4 Million has been awarded to Hamilton Hunter Builders. We anticipate completion by September, 2012.

Funding – Federal Transit Administration (FTA) grant funding to cover 80% of the cost of planning, designing and constructing this facility has been accumulated over the years. Local share funding of 20% has been and will continue to be from Citilink capital reserves; which includes proceeds from the sale of the Barr Street property and the public parking garage at the corner of Calhoun & Jefferson. These funds are available for capital improvements only and cannot be spent to subsidize operating expenses.

Energy/Environment Savings - Many environmental friendly features have been incorporated to help contain ongoing operating expenses. While we do not intend to spend the funds necessary to obtain official LEED certification the project includes; Geothermal heating/cooling with radiant heating in the flooring, lots of windows & skylights for ambient lighting, state of the art efficient lighting , energy controls, low maintenance structures & landscaping, etc.

Amenities – The project plans call for a 2,700-square-foot building equipped with indoor restrooms, an information center and a drivers lounge. The property will also contain bus bays covered with large canopies to protect waiting passengers from rain and snow. Passengers and neighbors will be able to purchase bus passes, speak with customer service staff, pick up maps & schedules, wait in comfort inside or out, use the restroom, receive electronic messages regarding on-time status of buses and other notifications, enjoy the community park area, listen to musicians, eat lunch from one of the food vendors or vending machines, etc.

Connectivity – One of the benefits of the Baker Street site is the proximity to the train station. When efforts to encourage passenger rail to return to downtown Fort Wayne are successful we will be right next door. Discussions are underway to encourage Greyhound/intercity bus service to operate out of our new facility and several parking spaces will be dedicated for passenger drop off/pick up for taxi, Countilink, social service, kiss & ride, etc. Bike racks and other amenities are incorporated into the design as well as pedestrian friendly features.

Downtown Revitalization – Citilink is pleased to be a partner in efforts to invest in Downtown Fort Wayne development. Design features were selected to compliment surrounding architecture; red brick to match surrounding buildings, canopies reminiscent of Barr Street Market and the train station, two story building frontage, pouring patterns in sidewalk, decorative lighting, etc. With ridership at nearly two million passenger trips per year, Citilink will bring over 5,000 passengers/day to the station – adding vitality to the surrounding neighborhood.

 

November 4, 2010
FOR IMMEDIATE RELEASE
For more information contact: 
Betsy Kachmar, 432-4977, email bek@fwcitilink

CITILINK AWARDED $2M CLEAN FUELS FUNDING FOR BUS REPLACEMENT

Good news. This afternoon we received notification of an award of $2,000,000 under the FY2010 Clean Fuels Discretionary grant program for the purchase of Hybrid buses. This award is in addition to the $2,000,000 we received for the purchase of buses under the State of Good Repair discretionary grant program. Total grant awards for bus purchases in Oct/Nov is $4,000,000. Citilink was the only transit system in the State of Indiana to receive an award through the highly competitive Clean Fuels application process. Indianapolis was the only other Indiana transit system to receive State of Good Repair funding.

While Citilink has previously received ARRA funding for bus replacement, these funds were awarded from Federal Transit Administration discretionary funds (5309). The local matching funds requirement ranges from 83% to 90% depending upon the type of bus.

Citilink intends to purchase eight (8) light transit vehicles to replace ACCESS service vehicles that will soon reach the end of their useful life. The likely manufacturer of these vehicles, Glaval Corporation, a division of Forest River, Inc., is located in Elkhart. “The same companies who are suffering from the slump in recreational vehicle sales will benefit from this transit vehicle order. We are pleased to help our Northeast Indiana neighbors and improve the safety and efficiency of our fleet”, said Ken Housden, Citilink General Manager. In addition, many component parts are supplied by Indiana companies - over 70% of the materials used for bus conversions are purchased directly from or distributed through Indiana companies.

The remainder of the funds will be used to purchase replacement fixed route buses. These will be hybrid-electric buses similar to the seven (7) put into service earlier this year. These also will likely have Indiana components (Allison Transmission, Cummins Engine, etc.). In addition to environmental benefits (50- 90% reduced NoX, Particulate Matter, Hydrocarbons & noise level) we have experienced 30-40% improved fuel economy and anticipate reduced maintenance costs. These resources can be redirected to expand/maintain transit service levels.

October 12, 2010
FOR IMMEDIATE RELEASE
For further information contact:
Andrew D. Welch Assistant Director of Marketing and Communications Ivy Tech Community College-Northeast (O) 260-481-2270 email awelch17@ivytech.edu

campusLink Wins Gold Medallion for Marketing Campaign

Ivy Tech Community College–Northeast, Indiana University–Purdue University Fort Wayne (IPFW), and Citilink were honored at this year’s National Council for Marketing and Public Relations (NCMPR) District 3 Conference in Indianapolis. The District includes Indiana, Illinois, Michigan, Ohio, Wisconsin, and the Ontario Province of Canada. campusLink received Gold in the “Government Relations and Community Relations Project” category in this year’s Medallion Awards for marketing efforts over the last fiscal year.

Judges comments included:

  • Not missing a single component. Plan is well thought-out and executed.
  • It seems to touch every aspect that a rider (reader) would need to be informed about the subject matter.
  • Brochures are easy to read and have a wealth of information well-prioritized.
  • Signage well-designed.
  • Scavenger hunt event a nice touch.
  • Professional looking all the way around.

Together, the three organizations introduced a new circulator transportation route linking three campuses (Ivy Tech–Northeast’s Coliseum Campus, Ivy Tech–Northeast’s North Campus, IPFW), student housing, apartments, and shopping districts with existing bus routes to reduce congestion and improve access. campusLink has been a collaborative effort from the early planning stages all the way to implementation. The marketing staffs of both Ivy Tech–Northeast and IPFW worked together with Citilink to ensure materials have been of high quality with an aggressive marketing plan on a shoestring budget.

“The strength of this three-way partnership has far exceeded my expectations,” said Betsy Kachmar, assistant general manager of Citilink. “We look forward to the continued growth of this service through Spring 2012 – and hopefully beyond.”

The campusLink project is funded through Spring 2012 with a Congestion and Mitigation Air Quality Act along with matching payments from each of the institutions. Total ridership for the 2009-10 academic year came to 36,353, and year-to-date ridership is 70 percent higher than this time last year.

In addition to increased ease of transportation around campus, campusLink is an effort to get students used to the idea of public transportation. This includes a discount monthly pass sales program for Ivy Tech and IPFW students and employees. In the first year, 2,650 Citilink discount passes were sold, and general Citilink monthly pass usage increased 112%.

The campaign entry has been submitted to the NCMPR’s prestigious national Paragon Awards, and those winners will be announced at the 2011 national conference, scheduled March 13-16, 2011, in Philadelphia.
 
October 6, 2010
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email bek@fwcitilink

CITILINK WINS SAFETY AWARD

The Fort Wayne Public Transportation Corporation (Citilink) has won the Indiana Transportation Association Safety Award. This award is in recognition of the best 2009 safety record of all large (Class 1) Indiana transit systems. Citilink also won this award last year and in 2006.

“As safety is our first priority, it is rewarding to be recognized as the best in the State of Indiana for three of the past five years”, stated Assistant General Manager Betsy Kachmar.

Citilink’s mission is to provide safe, courteous and dependable public transportation at the most reasonable cost to our community.
 

JUNE 21, 2010
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email bek@fwcitilink

Seven New Hybrid Bus Debut

photo of Seven New Hybrid Bus DebutPlease join Citilink officials as we celebrate the arrival of seven (7) new Hybrid buses. These new heavy duty transit vehicles were purchased with a combination of 100% federal stimulus (ARRA) funding, 80% discretionary federal funding for hybrid buses (championed by Senator Lugar), and local funds to replace vehicles that have met the end of their useful life.

These new transit vehicles run on a combination of ultra-low sulfur bio diesel fuel and Hybrid electric power. These buses will reduce our reliance on foreign oil, reduce overall operating costs, reduce pollution and maintain Citilink’s leadership status as a recognized “Fort Wayne Green City Business”.

Hybrid electric buses offer cleaner and more fuel-efficient performance than conventional diesel buses. We are expecting a 35%-45% fuel economy advantage; based upon experience by other transit systems operating this model of hybrid bus - manufactured by Gillig Corporation in California.

At current fuel prices, we anticipate fuel savings of $8,689 per bus per year. This coupled with reduced brake and transmission wear and maintenance expense result in significant operating cost savings. These funds can be redirected as additional resources to expand/maintain transit service.

Fort Wayne/Allen County has been declared an air quality non-attainment area. Hybrid buses are a proven method to reduce ozone and particulate matter to improve air quality. Vehicle manufacturer estimates indicate that 2010 hybrid electric buses are about 25 times cleaner in carbon dioxide emissions and 10 times cleaner in particulate matter emissions that the 1998 diesel engine buses that these new buses replace.

Further, Citilink continues its commitment to reduce ozone by participating in the Clean Air Force campaign. Join us by “Doing What You Can Do” to improve air quality and reduce energy consumption.

For more information on hybrid buses or other Citilink service information call 432- 4546 or visit the website at www.fwcitilink.com. For more information on the Clean Air Force campaign visit the website at www.thecleanairforce.org.

Dump the Pump – Save some Green – Ride the Blue

December 17, 2009
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email bek@fwcitilink

How to Ride a Citilink Bus – the Video

Join us for the world premier of the only video on how to ride a bus that has been translated into Burmese. This resource will debut at the Burmese Advocacy Center recognition event on December 18, 2008, from 5:00-7:00pm at the Public Safety Academy, 7602 Patriot Crossing.

In addition to the Burmese narration, the video is also available in English and Spanish versions. The eighteen (18) minute video is divided into five (5) segments: Meet the bus, plan your ride, getting on/off the bus, how to pay and rules of the road. This video can serve as a valuable resource for individuals learning to ride the bus as well as employer human resource and social service agency personnel who help people access jobs and essential services via public transit.

The three versions of this video are available to view online: English video, Spanish video & Burmese video. A limited number of DVDs, containing all three versions, are available from Citilink for use in group training sessions. You may also catch it on public access television, as it runs frequently.

This resource was made possible through the collaboration of the following agencies: Allen County/Fort Wayne Department of Health, Allen County Commissioners, Allen County American Red Cross MIX Program, Burmese Action Center, Allen County Public Library, Access Fort Wayne and Citilink.

While this video is another tool in our box, customers may always give Citilink a call at 432-4546. Friendly customer service representatives will help you plan your trip. You may also check out the Citilink website www.fwcitilink.com for additional instruction on how to take the bus and current schedules.

December 2, 2009
FOR IMMEDIATE RELEASE
For more information contact:
Betsy Kachmar, 432-4977, email bek@fwcitilink

New campusLink Buses Debut

Beginning Thursday, campusLink service will be provided by new, bright green buses. Funding for these buses was obtained through an American Recovery and Reinvestment Act (ARRA) stimulus grant at 100 percent federal share ($455,000). The three new buses are ElDorado Passports manufactured in California but sold by Midwest Transit in Indianapolis. These new buses run cleaner and are more energy efficient than the older buses that were being temporarily. Exterior graphic design application was provided by Paint the Town Graphics in Fort Wayne.

campusLink provides free shuttle service to students, faculty, and staff in and around the campuses of Ivy Tech Community College–Northeast and IPFW. It is also open to the public. This campus shuttle project is funded as a demonstration as one-of-two elements of a Congestion Mitigation and Air Quality (CMAQ) grant for the first three years of operation - 80% federal and 20% local funding shared by the two schools. campusLink, which began in August, utilizes three light transit vehicles which provides 20 minute service frequency throughout the student residential and commercial areas adjacent to both campuses. campusLink operates Monday through Friday from 7:30 am to 8:30 pm. during the fall and spring semesters.

campusLink Ridership by the Numbers

Ivy Tech: 5,853 (45%)
IPFW: 5,266 (40%)
General Public: 1,928 (15%)
Total: 13,047

The general public ridership includes passengers who do not have an affiliation with either institution or a trip that does not begin or end at a campus stop.

Since the start of service on the first day of the fall semester (August 24), total ridership to date is 13,047 one-way passenger trips – approximately 200 trips/day on average. Ridership breakout by category is listed to the right.

In addition to the free campusLink shuttle, the CMAQ grant allows Citilink to sell discounted bus passes to encourage ridership on the 12 regular Citilink routes. To date, 967 monthly Citilink bus passes (at an 80% discount) have been sold to IPFW and Ivy Tech students, faculty, and staff. Passes are being sold for $9.00/pass. Citilink is able to bill the CMAQ grant to help subsidize the pass discount.

The hope is that these unique and eye-catching green buses for the free campusLink service – along with discount Citilink bus passes for IPFW and Ivy Tech students, faculty, and staff – will encourage more people to give transit a try. Visit the website at www.fwcitilink.com/campusLink for more information.

COUNTILINK: A New Mobility Resource

This new public transportation service will be provided in Allen County where CitiLink does not provide bus or van service - transit trips that end and/or begin outside Fort Wayne.

Learn more about COUNTILINK.


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