Mission Statement: To provide safe, courteous and dependable public transportation at the most reasonable cost to our community.
Citilink is much more than a ride. It is about getting where you want to be on many levels. We contribute to the community in many ways:
Neighborhood Revitalization – Citilink was a catalyst for the Hanna-Creighton complex; the first to commit local and federal resources resulting in a Neighborhood Transit Center that connects the community.
Downtown Development – Our new transfer station is a major investment in revitalizing downtown and anchor the Baker Street Corridor. Other cities have seen as much as a 40% increase in retail and business development around transit facilities
Economic Development – Studies show that for every $1.00 spent on public transportation the community benefits five (5) fold. Local dollars are leveraged to match federal and state resources that are invested in mobility for Fort Wayne residents. Annually, over $3.5 million dollars from outside our community support Citilink services. In addition, millions of dollars in discressionary federal funds help pay for new buses and transit facilities.
Whether you ride or not, public transportation benefits all of us!
Employment – Our Joblink program includes the opportunity to join a Carpool, information on tax breaks for bus passes, and enhanced bus services (including the CTN shuttle service). Over 60% of trips provided by Citilink are to/from work. Our website provides a table of Citilink routes serving the largest 100 worksites in the city. Transportation alternatives are essential for worker reliability; workers are not deterred by vehicle breakdowns, chauffeuring family members, etc. Citilink is a responsible employer providing good jobs to community residents.
Education – We are partnering with Ivy Tech to provide a shuttle route that addresses transportation challenges in the Northeast corridor. A discount bus pass program for Purdue University Fort Wayne & Ivy Tech is also part of that initiative. Thousands of trips are provided each year to mid & high school students. We are a community partner in the Hanna-Creighton Rally 2 Read.
Safety – Our Transit Watch program promotes bus drivers as the eyes of the community. Our buses patrol the community and serve as a safe haven. We participate in disaster response; including, mass treatment center drill, flood response, fire evacuation, etc. All transit systems have a renewed commitment to safety & security. We have added vehicle tracking devices, cameras on the buses, additional lighting, enhanced driver training, etc. to improve the safety of our service and the security of our community.
Environment – Citilink has taken a lead role in developing the Clean Air Force campaign to reduce ozone and particulate pollution. Regaining air quality attainment status is not only good for our health but can spur economic growth as well. We have also switched to cleaner soy biodiesel fuel and have purchased 18 hybrid electric buses to replace older diesel engine buses.
Congestion – Mass transit reduces the number of cars on the road, the need for more roads and the stress associated with long commute times and congestion. Last year Citilink provided over 2 Million trips that were not taken in single occupancy vehicles. Bus ridership continues to rise with a 2% increase over last year.
Land Use – City buses reduce the need for large parking lots & structures. Transit contributes to a revitalization of concentrated urbanized areas by encouraging infill and reducing sprawl.
Recreation - A "Rack & Roll" brochure is available to help people access the Rivergreenway using our buses equipped with bike racks. Our website provides route information to all city parks and arts venues.
Youth – Few are more "transportation disadvantaged" than those too young to drive. Our discount fare of 60 cents for children & youth helps provide access to jobs, education, recreation and other activities that promote youth development. To further enable youth to participate in constructive activities during the summer we offer a $25 Summer Fun Pass.
Seniors – Mobility allows seniors, and people with disabilities, to stay in their homes and live independently. There comes a time when it is not safe to drive and transportation assistance is necessary. We provide access to health care and community services; transportation is the lifeline to health and quality of life. Our discount fare of 60 cents for seniors and people with disabilities is the best deal in town. Our Access service provides 74,000 origin-to-destination rides per year to people who are physically unable to use our fixed route bus service. Citilink supports the Community Transportation Network which focuses on providing affordable medical transportation to Fort Wayne and Allen County residents and coordinates with transportation service operated by other providers in our area.
Hunger – Our Big Bus Stuff (in partnership with Komets Hockey, City of Ft. Wayne, Ivy Tech, Purdue University Fort Wayne & others) benefits the Community Harvest Food Bank. Our buses provide families with access to the food pantries & low cost grocery stores.
Community Service – Affordable transportation is in itself a valuable service. However, we also provide a limited number of ½ price bus tickets to community service agencies to help them connect their clients with vital services. We also support the United Way workplace campaign (increasing our employee contribution from last year) and other community activities.
With additional resources we could do more:
- Provide more frequent service on all scheduled routes. Some of our routes run every hour a few run every half hour. We would like everyone to be able to make connections wherever they want to go. Frequent service is much more responsive to passenger (and employer) schedules.
- Run service later in the evening and on Sundays. Many bus riders are forced to find a ride home from work or on weekends. We want to accommodate alternate work schedules and participation in activities later in the evening and on weekends.
- Purchase hybrid powered buses. Alternative fuel vehicles will help us contribute to improved air quality. Indiana companies are the leading supplier of vehicle components so we can help the economy and the ecology.
- Expand service into newly annexed and fringe areas where jobs, services and shopping are and people want to go. Regional transportation alternatives are not keeping pace with other parts of the state.
- Maintain our commitment to provide safe, dependable and affordable service. The current cost to provide a fixed route trip is $5.00 the fare is $1.25. The cost for an Access paratransit trip is $25.00 the fare is $2.50. Costs continue to rise (fuel, health insurance, wages) and, with annexation, our service area is growing. Our population is aging and demands on our resources are great. It is a challenge to maintain quality service.
Here's how you can help us get where we want to be:
- Ride the bus. Our state funding formula is based, in part, on ridership. More riders not only provides an increase in fare revenue it affects our state subsidy as well. Encourage others to ride the bus with you.
- Support increased local investment. There is cap on the total amount of local property taxes, relative to the assessed value of the property, which affects all local government entities. Further, there are unmet transportation needs in the rural areas of Allen and surrounding counties that could be addressed with additional county or regional resources.
- Restore dedicated state assistance. Automatic funding from the general sales and use tax rate for state assistance for public transit (PMTF) was .67%. This arrangement was dissolved at the end of the 2011 session in conference without discussion and funding has been held constant at the 2008 level. The number of public transit systems eligible for this assistance has grown from 32 to 65 within the past ten years. Further, costs and demand for services continue to increase. Now is a good time to let our public officials know how valuable Citilink is to the economic and social vitality of our community and that dedicated state funding (12% of Citilink's annual budget) is essential.
- Support reauthorization of federal assistance. Federal reauthorization for transit funding is overdue and systems have received authority to spend only a portion of current year funding. Without stable and increasing federal assistance for capital improvements Citilink will not be able to replace aging vehicles. The flexibility to use federal funds for operating expenses can help Citilink maintain and expand service but only if there is stable funding at increased levels.
Do what you can do! For more information on how we can help you get where you want to be, or how you can help us get where we want to be, please call 260-432-4977 or email us.
Citilink Public Transportation: Getting You There. Wherever Life Takes You.
Citilink Policies and Procedures
Citilink Board of Directors
The Fort Wayne Public Transportation Corporation (dba Citilink), Board Officers are: Sherese Fortriede, Chairman; Glynn Hines, Vice Chairman and Nelson Coats, Secretary. Other Board members include; Pone Vongphachanh, Lana Keesling, Konrad Urberg, and Melissa Fisher. Board members must be residents of the PTC taxing district and are appointed to four year terms by either the Mayor (3) or City Council (4) per the requirements of a Public Transportation Corporation as established by Indiana Code 36-9-4-15. The Citilink board is responsible for executive, fiscal and legislative policy of the corporation. Board positions are unpaid appointments. Board meetings are held at 5:30pm on the 2nd Thursday of each month at the Citilink Offices, 801 Leesburg Road.
Board Committee meetings are held periodically as needed and announced a minimum of 48 hours prior. All Meetings are open to the public; excepting occasional Executive Sessions to discuss personnel or legal issues per Indiana Code 5-14-1.5 (Open Door Law).
Additional information is available upon request 432-4977.