News, Events & Media Releases
For Immediate Release: June 28, 2021
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
CITILINK TO OBSERVE INDEPENDENCE DAY HOLIDAY
Citilink will be closed and no bus service will be provided on Monday, July 5, 2021 in observance of Independence Day. Citilink will resume regular weekday service schedules on Tuesday, July 6, 2021. The Fort Wayne Public Transportation Corporation (Citilink) operates fixed-route bus service and Access paratransit service in the Fort Wayne, Indiana area.
Schedule information is available by calling our customer service representatives at 260-432-4546, or online at www.fwcitilink.com
Information about Citilink is available by calling our customer service representatives at 260-432-4546.
For Immediate Release: June 15, 2021
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
CITILINK OFFERS FREE FARES THROUGH NOVEMBER
Citilink is going fare free starting this week through November 2021. Fares will be free on all services, including fixed route buses, Flexlink, MedLink, and Access service.
Citilink is seeking to rebuild ridership after a 40% decline during the pandemic. As ridership is gradually increasing, Citilink hopes free fares will entice current riders to ride more often, and bring new riders who want to try using Citilink with rising gas prices.
“Public transportation is an essential service available to everyone in our community. Temporary free fares will help our community’s economic recovery as the pandemic winds down. Citilink encourages everyone to ride,” says Sherese Fortriede, Citilink Board Chair.
Citilink’s Board of Directors approved the use of federal grant funding to cover the loss in fare revenue at its June 10th meeting.
Masks are still required for riders, and vehicles and facilities are frequently cleaned and sanitized.
For questions regarding bus service, please call our customer service representatives at 260-432-4546 or go to www.fwcitilink.com. Real-time bus information is available at FWCitilink.DoubleMap.com/Map/ or by downloading the DoubleMap app on your mobile device.
Information about Citilink is available by calling our customer service representatives at 260-432-4546.
For Immediate Release: April 6, 2021
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
FORT WAYNE CITILINK HIRES NEW GENERAL MANAGER
Fort Wayne, Indiana (April 6, 2021) – John Metzinger has been hired to serve as General Manager for the Fort Wayne Public Transportation Corporation / Citilink. He will begin April 19, 2021.
“After a nationwide search, the Citilink Board of Directors is excited to have John join the Citilink family. He has a passion for public transportation and its role in getting our residents to school, work, medical appointments, and shopping which drives our local economy” stated Board Chair, Sherese Fortriede.
John will be joining Citilink from Ann Arbor, Michigan, where he is wrapping up his service as Deputy CEO at the Ann Arbor Area Transportation Authority / TheRide.
Previously, he served in several roles at CityBus in Lafayette, Indiana and as Director of Public Transportation in Danville, Illinois.
“I am looking forward to serving the Fort Wayne community and getting to know the staff, Board members, customers, and community leaders” stated John Metzinger.
Information about Citilink is available by calling our customer service representatives at 260-432-4546.
For Immediate Release: February 4, 2021
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
Citilink Face Covering Policies Update:
This is to confirm that face masks are now a State and Federal mandate.
Click this link for more information: https://www.cdc.gov/coronavirus/2019-ncov/travelers/face-masks-public-transportation.html.
Requirement for Face Masks on Public Transportation Conveyances and at Transportation Hubs
Traveling on public transportation increases a person’s risk of getting and spreading COVID-19 by bringing people in close contact with others, often for prolonged periods, and exposing them to frequently touched surfaces. Air travel often requires spending time in security lines and busy airport terminals. Travel by bus, train, and other conveyances used for international, interstate, or intrastate transportation poses similar challenges. Staying 6 feet away from others is often difficult on public transportation. People may not be able to distance themselves by the recommended at least 6 feet from other people seated nearby or from those standing in or passing through the aisles on airplanes, trains, or buses.
Travel has led—and continues to lead to—interstate and international spread of the virus that causes COVID-19. Wearing masks that completely cover the mouth and nose reduce the spread of COVID-19. People who never develop symptoms (asymptomatic) or are not yet showing symptoms (pre-symptomatic) might not know that they are infected but can still spread COVID-19 to others. Masks also offer protection to the wearer.
CDC has issued an order that requires face masks to be worn by all travelers while on public transportation (which includes all passengers and all personnel operating conveyances). People must wear masks that completely cover both the mouth and nose while awaiting, boarding, disembarking, or traveling on airplanes, ships, ferries, trains, subways, buses, taxis, and ride-shares as they are traveling into, within, or out of the United States and U.S. territories. People must also wear masks while at transportation hubs (e.g., airports, bus or ferry terminals, train and subway stations, seaports) and other locations where people board public transportation in the United States and U.S. territories.
Operators of public conveyances and transportation hubs must use best efforts to ensure that any person on the conveyance wears a mask when boarding, disembarking, and for the duration of travel or while entering or on the premises of the transportation hub. Depending on the circumstances, operators must take the following actions:
- Board/allow entry only people who wear masks;
- instruct people that wearing a mask on the conveyance/premises is a requirement of federal law and that not complying with the requirement is a violation of federal law;
- monitor the conveyance/premises for any person who is not wearing a mask and seek compliance from such a person;
- at the earliest safe opportunity, disembark/remove from premises any person who refuses to comply; and
- notify people of the requirement to make sure they aware of and comply with the requirement to wear a mask. Examples of such notifications are messaging in apps, on websites or through email; posters in multiple languages with illustrations; and printing the information on tickets.
People are not required to wear a mask under the following circumstances:
- while eating, drinking, or taking medication for brief periods of time;
- while communicating, for brief periods of time, with a person who is hearing impaired when the ability to see the mouth is essential for communication;
- if, on an aircraft, wearing of oxygen masks is needed because of loss of cabin pressure or other event affecting aircraft ventilation;
- if unconscious (for reasons other than sleeping), incapacitated, unable to be awakened, or otherwise unable to remove the mask without assistance; or • when necessary to temporarily remove the mask to verify one’s identity such as during Transportation Security Administration (TSA) screening or when asked to do so by the ticket or gate agent or any law enforcement official.
The following categories of people are exempt from the requirement to wear a mask: • A child under the age of 2 years;
- A person with a disability who cannot wear a mask, or cannot safely wear a mask, for reasons related to the disability;
- A person for whom wearing a mask would create a risk to workplace health, safety, or job duty as determined by the relevant workplace safety guidelines or federal regulations. People on board the following categories of conveyances are exempt from the requirement to wear a mask:
- Private conveyances operated only for personal, non-commercial use;
- Commercial motor vehicles or trucks, if the driver is the only person in the vehicle or truck;
- Conveyances operated by the U.S. Department of Defense (DOD) as long as the operator of the conveyance follows all DOD requirements to prevent spread of COVID-19.
On November 2, 2020, Citilink received a notice from the Allen County Department of Health stating as follows:
Per the Governor’s recent Executive Order 20-43 “every individual within the State of Indiana shall wear a face covering over the nose and mouth when inside a business, public building, or other indoor places open to the public. This does not extend, however, to private offices, private workspaces or meeting in which 6 feet of social distancing can be achieved and maintained between people not in the same household.
In response, Citilink Management and the Union Executive Committee met on November 13, 2020. At the meeting, the parties acknowledged and agreed upon the following information:
Passengers must wear masks unless one of the following applies:
- a child under the age of 2 (masks should NOT be worn by children under the age of 2);
- a person with written instructions from a licensed medical provider to not wear a mask;
- a person with a disability, mental health condition, or sensory sensitivity that prevents that person from wearing a mask;
- a person who is hearing impaired, or communicating with someone who is hearing impaired, when the ability to see the mouth is essential for communication;
- a person for whom wearing a mask would create a risk to workplace health, safety, or job duty as determined by the relevant workplace safety guidelines or federal regulations; or
- a person operating or essential to operating a conveyance for whom wearing a mask would interfere with that person’s ability to safely operate the conveyance.
If a passenger claims to have a disability, mental health condition, or sensory sensitivity that prevents that person from wearing a mask, Operators may not ask for proof or documentation. The Operator must accept the individual’s explanation and allow them to board the bus. However, if a passenger refuses to wear a mask not included in the exceptions below, the Operator may deny the passenger access to the bus or ask the passenger to leave the bus. The safety of Operators is a top priority for Citilink. If at any time an Operator feels that their safety, or the safety of their passengers, is in danger they should immediately call dispatch and/or 911.
Following the Governor’s Executive Order, as well as guidance from the CDC, IOSHA, and the Department of Health, it is the policy of Citilink that all employees are required to wear a face covering as outlined below:
a. Operators
Face coverings are required to be worn at all times while on Citilink property and/or when interacting with the public.Face coverings can be removed when driving/operating if passengers are at least 6 feet from the Operator, the curtain is closed and the window is vented.
Face coverings can also be removed when on break, outside of the bus and 6 feet from all passengers. If a passenger approaches while you are on break, you should remind the passenger of the Governor’s Executive Order and ask them to maintain at least 6 feet of distance from the Operator.
b. All other Employees
Face coverings are required at all times while on Citilink property and/or when interacting with the public unless you are able to maintain 6 feet of social distancing from others and/or are alone in your office. This means you must wear a face covering in all common areas, including, but not limited to, hallways, restrooms and break areas. If you are in a break area and will be eating you may remove your face covering to eat and drink, but you must replace your face covering as soon as you are finished.
Please note that failure to wear a face covering as outlined above will be treated as a Safety Violation and result in a Step Two Warning as outlined on page 74 of Citilink Personnel Policies and Standards.
If you have any questions about the directives in this memo, or if you would like a copy of the Executive Orders, article from Center of Disease Control, or previous related memos mentioned above, please contact your supervisor or a member of management.
For Immediate Release: October 12, 2020
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
CITILINK WRAPS PINK BUS FOR BREAST CANCER AWARENESS MONTH
In honor of Breast Cancer Awareness Month, Citilink has partnered with Sky High Graphics and Farmers & Merchants State Bank to wrap a bus in bright pink for the month of October. Breast Cancer Awareness month is intended to educate the importance of screening and testing, while giving support to the cause. The Breast Cancer Awareness bus will travel different routes each day in Fort Wayne. Citilink will also be partnering with the American Cancer Society Making Strides event to be held on Saturday, October 17th from 2 to 4 p.m. at Kreager Park. Breast cancer patients and survivors will have the opportunity to sign the bus at the event.
Information about Citilink is available by calling our customer service representatives at 260-432-4546.
For Immediate Release: July 27, 2020
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
Protective Face Coverings Effective 7/27/2020
For Immediate Release: May 18, 2020
FOR IMMEDIATE RELEASE
For more information contact: Kylee Wagner, 260-432-4977, KMW@fwcitilink.com
CITILINK RETURNS TO FULL SERVICE
Citilink will be returning to full service beginning Tuesday, May 26, 2020. Full service operating hours are Monday through Friday from 6 a.m. with the last lineup at 8:15 p.m. and Saturday from 8:15 a.m. with the last lineup at 5:15 p.m. Citilink will not be open Monday, May 25, as we will observe the Memorial Day holiday. We will reinstate charging fares on May 26th as well. Ridership has been increasing as area businesses are reopening. Returning to full service will put more buses in operation, which will work to promote social distancing and avoid overcrowding. Citilink will adhere to the CDC’s guidelines, including requiring drivers to wear a face mask.
Citilink also continues to ask passengers to wear a face covering while riding, and to maintain six feet of distance from other passengers on the buses. Our priority is the health and safety of our drivers and our passengers.
For questions regarding tickets, or other information, please call our customer service representatives at 260-432-4546.
For Immediate Release: May 18, 2020
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Citilink Youth Summer Fun Pass
Best deal in town! Unlimited rides all summer long for only 30 cents/day. Let Citilink help get your kids to their summer programs & jobs.
Youth Summer Fun Pass (Ages 5-18)
$25.00 for May 26 – August 15
Starting May 26, 2020 passes will be available at most Kroger stores, the Citilink administrative office, or on-line from the Citilink website pass store. Pre-order your Summer Fun passes by contacting Tricia Lilly at 432-4546 and they will be mailed to.
March 26, 2020
FOR IMMEDIATE RELEASE
For more information contact:
Kylee Wagner, 432-4977, kmw@fwcitilink.com
Special Annoucement
Due to the Stay-At-Home Order put in place by Governor Eric Holcomb, along with a decrease in ridership, Citilink will operate on a limited schedule beginning Thursday, March 26, 2020.
Citilink will not be charging a fare also beginning on Thursday, March 26. All passengers will begin boarding from the back of the bus to ensure safety of our drivers. Anyone with a mobility device or special assistance will still be able to board from the front of the bus.
Our limited schedule will operate as follows:
- All half hour buses will not operate for a minimum of two weeks.
- Bus routes 8, 4, and 7 will be impacted – however, they will continue running every hour.
- All other service will remain the same, running every hour.
As a reminder, Central Station and our front offices at Leesburg Road are closed. The restrooms at Central Station will remain open.
Citilink will continue protective measures to prevent the spread of the infectious disease to our passengers and staff. This includes spraying each bus with a sanitizing spray every night. We are committed to protecting the health and safety of all passengers. We will continue to monitor and implement additional measures if needed.
For additional information, please call our customer service representatives at 260-432-4546.
December 4, 2019
FOR IMMEDIATE RELEASE
For more information contact:
Kylee Wagner, 432-4977, kmw@fwcitilink.com
PUBLIC INPUT MEETINGS
Citilink would like to invite all citizens to attend information meetings on the ten year Transit Development Plan. The purpose of this plan is to identify improvements for Citilink fixed route and paratransit service to be implemented over the next ten years.
The purpose of these meetings are to:
- Gather input from citizens regarding their views of Citilink’s current service.
- Present information from the consultant’s review of the transit system.
- Discuss ideas for future service.
Please join us at our public input meetings. Meeting options are:
Tuesday December 10th
12 p.m. to 1:30 p.m. – Open House at Central Station (121 W Baker St.)
5:30 p.m. to 7 p.m. - Allen County Public Library (900 Library Plaza)
Wednesday December 11th
12 p.m. to 1:30 p.m. – Open House at Central Station (121 W Baker St.)
5:30 p.m. to 7 p.m. - Shawnee Public Library (5600 Noll Avenue)
With advance notice, Citilink can make accommodations for persons with disabilities and persons requiring auxiliary aids for the hearing and visually impaired. In addition, accommodations for Limited English Proficiency (LEP) persons as language translation services/interpreters can be made, with advance notice.
In addition to the public meetings, you can review the Transit Development plan here.
November 26, 2019
FOR IMMEDIATE RELEASE
For more information contact:
Kylee Wagner, 432-4977, kmw@fwcitilink.com
FREE FARE SATURDAYS
Citilink is offering Free Fare Saturdays every weekend between Thanksgiving and Christmas!
- Ride any Citilink route on four Saturdays between Thanksgiving and Christmas for free!
- November 30th, December 7th, 14th, and 21st will be fare free Saturdays. Saturday service runs every hour from 7:45 am – 6:15 pm.
- Save the hassle of driving and parking. Spend your money on family and friends instead of gas.
- Shop downtown, Georgetown, Southtown, Glenbrook, or Jefferson Pointe. Citilink goes all over town!
- Plan your trip using our Trip Planner on the Citilink website. Get real time bus arrival information using our RouteWatch map or our RouteShout app.
Happy Holidays from all of us at Citilink! Come along for the ride!
For more information on Free Fare Saturdays or other Citilink service information, call 260-432-4546 or visit our website at www.fwcitilink.comOctober 24, 2019
FOR IMMEDIATE RELEASE
For more information contact:
Kylee Wagner, 432-4977, kmw@fwcitilink.com
FREE RIDE ON ELECTION DAY
Citilink will operate fare free on November 5, 2019 to help make sure everyone has a ride to go vote.
To vote in the upcoming election you must:
- Have registered to vote prior to the October 7th deadline.
- Remember to take your Indiana Driver’s License or Identification Card.
- Know where to go. If you do not know where to vote, you can check online using Indianavoters.in.gov. Early voting is available at various sites on Monday November 4th, through noon. Visit Allen County Election Board or call 449-7329 for more information. You may also find valuable information from the League of Women Voters website Vote 4l1.org or Young Leaders of Northeast Indiana Voter Guide.
- Get there & vote! See the list of election voting sites and the bus routes that serve each location on the Citilink website: Citilink Routes to Vote. All Citilink buses are fully accessible and the Citilink ACCESS service can provide curb to curb service to polling locations for those who are certified to use this service.
All routes & Citilink Access will operate regular weekday service for FREE from 5:30am – 9:30pm. Not sure where or when to catch the bus? Use the Trip Planner on the Citilink Website, Try out our RouteWatch map or RouteShout app (free for Apple or Android) for real time bus information or Call Citilink Customer Service 432-4546 for information and schedules.
For Immediate Release: June 3, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 206-408-0035, MNP@fwcitilink.com
Citilink Now Offers Free Wi-Fi on All Buses and at Central Station!
Are you running late to work? If you're on a Citilink bus, you can now use free Wi-Fi to send that important email or find out what your friends are doing on social media. Citilink prioritizes customer-friendly amenities that ensures we offer the best customer service to its riders.
The entire fleet of buses has been outfitted with equipment enabling Wi-Fi while the vehicles are on the road. To use the Citilink free Wi-Fi, simply go to the Wi-Fi settings on your phone and select Citilink Public Wi-Fi, and accept the Terms of Use to connect. No password is required.
"We are excited to add this feature to our transit vehicles," said Maurice Pearl, Citilink General Manager. "The Citilink Wi-Fi connection allows our customers to stay connected when they ride on our buses."
"It's important for our passengers to have connectivity while riding a Citilink bus and we are pleased that we are able to provide this free service to our customers," said Sherese Fortriede, Citilink Board Chair.
For Immediate Release: May 9, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
To play on the Beatle's song 'Ticket to Ride', we are encouraging Citilink riders to share your support by posting your ride on social media. Hop on board!
Enter for a chance to win two (2) tickets to the SOLD OUT Paul McCartney concert at the Coliseum on 6/3/19 at 8:00pm.
- Purchase a 'ticket to ride' on a Citilink bus & come along for the ride!
- Take as many photos (Selfies) as you want on or around a Citilink bus
- Post them to Facebook @FWCitilink & Instagram or Twitter using #CitilinkTicket
- Like & share your posts on social media using the hashtag #CitilinkTicket
- Don't do social media? Drop your entries in the contest box located at Citilink Central Station
- Prize drawing will be 5/28/19 – respond within 24 hours if you are notified your post/entry is selected
More about our contest rules can be found here.
For Immediate Release: April 26, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
It's been an exciting week at Citilink…
On Wednesday, the Better Business Bureau serving northern Indiana presented Fort Wayne Citilink with their annual Pillar of the Community award at the 2019 BBB Torch Awards for Ethics luncheon.
Attending on behalf of Citilink were (l-r in photo below) Sherese Fortriede, Board President; Claudia Harris-Stevenson, Operations Manager; Jason Trabert, Maintenance Manager; Chuck Triplett, driver who nominated Citilink for the award; Reese Pearl, General Manager; Bruce Miller, Controller & Jean Marie Boykins; Human Resources.
In addition to the attractive award, Citilink received the opportunity to participate in this video that introduced the award: Citilink 2019 BBB Pillar of the Community Award Video.
On Thursday, our community celebrated National Get on Board for Public Transit Day. Over twenty community leaders Got on Board with Citilink (see photo below) to witness Mayor Tom Henry proclaim April 25th as Get on Board Day (see Proclamation below) and discuss the value of supporting public transit for access to jobs/education/health care and community growth with decreased congestion/pollution.
For more information on National Get on Board Day (see infographic below): https://getonboardday.org/investment/.
For Immediate Release: March 11, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Fort Wayne Citilink announces new General Manager
Maurice (Reese) Pearl has been hired to serve as General Manager for the Fort Wayne Public Transportation Corporation/Citilink. "The Citilink board conducted a diligent nationwide search process to select the best person for the position. We are confident that he will carry out the vision created by our Citilink 2030 long range strategic plan that is currently underway" stated Board Chair Sherese Fortriede.
Mr. Pearl is a former Hoosier and has served as General Manager of the public transit systems in Evansville and South Bend. Most recently he has been managing transit systems in Texas.
"I am from Indiana, and wanted to get back. I am excited about joining the efficient and dedicated Citilink team" said Pearl.
Mr. Pearl's first day is Monday, March 11, 2019. He succeeds Ken Housden, who retired, and interim John Haenftling.
For Immediate Release: March 6, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Transit Day at the Statehouse
This is a great chance to meet your state legislators, share your story, and build support for greater investment in transit.
Citilink Champions:
Please save the date and register for Transit Day at the Statehouse on Tuesday, March 26th. Last time this was held we secured attendance from over 35 state legislators and over 100 participants. Meeting with your elected officials to let them know the impact that transit makes in your community is absolutely crucial. Don't miss your chance to change the future of transit - register today!
Pre-registration is available on-line with more details to follow as we get closer to the big day. Please join us if you can. We hope to take a van load or two! Meet at Citilink (801 Leesburg Road) at 7:00am on March 26 & plan to return by 4:00pm.
Visit the ICAT Transit Day Page and Register to Attend http://www.indianacat.org/transit-day/
- 9:30am Assemble at the Statehouse Visit exhibitors
- 10:30am Program, Awards & Media Event
- 11:00am Lunch
- 12:30pm Begin Meetings with Legislators
For Immediate Release: January 7, 2019
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
University of Saint Francis Discount Bus Pass
31 days — unlimited trips — $40.50 (Regularly $45 – a 10% discount!)
Valid student/faculty/staff ID required for pass discount. Maximum of 4 passes/semester/person.
Each pass active 31 days from 1st day of use.
Discounted bus passes available only from the University of Saint Francis Business office
Citilink bus system Route 9 serves USF campus areas and connects with routes all over town.
For Immediate Release: November 1, 2018
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Citilink 2030 Transit Development Plan Public Input Meetings
Citilink would like to invite all citizens to attend a second round of information meetings on the 10-Year Transit Development Plan. The purpose of this plan is to identify improvements for Citilink fixed route and paratransit service to be implemented over the next ten years.
The purpose of this round of meetings is to:
- Gather input from citizens regarding their views of Citilink's current service.
- Present information from the consultant's review of the transit system.
- Discuss ideas for future service.
Meetings will be held at the following times and locations:
November 13, 2018
Citilink Central Station
121 West Baker Street
3:00 PM to 5:00 PM
November 13, 2018
Turnstone Athletic Center
3320 North Clinton Street
6:00 PM to 7:30 PM
November 14, 2018
Citilink Central Station
121 West Baker Street
8:00 AM to 10:00 AM
In addition to the public meetings, you can also review Transit Development Plan materials here.
With advance notice Citilink can make accommodations for persons with disabilities and persons requiring auxiliary aids for the hearing and visually impaired. In addition, accommodations for Limited English Proficiency (LEP) persons such as language translation services/interpreters can be made, with advance notice.
Please contact Maurice N. Pearl at (260) 432-4977 by Thursday, November 8, 2018 should accommodations be needed.
For Immediate Release: August 10, 2018
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Try Transit to School
Fort Wayne Citilink reminds students & parents that our buses provide service to most Fort Wayne & New Haven public & private schools. Check out the FWCS-Citilink Transportation Connection Guide for Citilink routes that serve Fort Wayne Community schools.
Visit our website fwcitilink.com to use our Trip Planner to find the best route from your home to your school. Have a smart phone? Try our NEW Token Transit mobile bus pass and download Route Watch/Route Shout for real time bus information while you wait at your bus stop. Plan your trip, purchase your pass and track your bus!
Youth ages 5-18 ride for Citilink half price ($1.50/day or $22/month). Day passes can be purchased on the bus and bus passes are also available for purchase from most Kroger stores, City Utilities at Citizen's Square, the Citilink administrative office (801 Leesburg Road), or on-line from the Citilink website store.
Need a ride to school? Give us a call, our Customer Service Representatives will be glad to help you plan your trip: (260) 432-4546.
Citilink Your Education Connection
For Immediate Release: April 15, 2018
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Citilink 2030 Transit Development Plan
Every five to ten years, Citilink completes a process of updating the Transit Development Plan (TDP). The purpose of the plan is to assess the state of the current system, review where future development is expected to occur, and identify service changes to enhance the choices people have in getting to/from work, school, shopping, medical appointments or simply visiting family and friends.
Learn more about the Transit Development Plan and be sure to check back for TDP updates.
For Immediate Release: April 5, 2018
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Fort Wayne Citilink Receives $2.5 Million Discretionary Grant Award
The U.S. Department of Transportation's Federal Transit Administration (FTA) today announced approximately $264 million in project selections to improve the safety and reliability of America's bus systems and enhance mobility. Demand for Bus and Bus Facilities Infrastructure Investment Program discretionary grants far exceed available funds, FTA received applications for 453 eligible projects totaling over $2 billion in funding from 53 States and territories.
Fort Wayne Citilink is fortunate to receive one of these coveted grants, for the full amount requested. The grant provides an 80% federal share for the following projects:
- Four (4) 40 foot ultra-low Sulphur bio-diesel hybrid buses (many bus parts manufactured in Indiana)
- On-board bus security camera system upgrade
- Bus mechanic workforce development training (including coursework from Ivy Tech Northeast Diesel Technology Program)
"These funds will not only help us get people to their jobs safely in new buses with state of the art security systems, they will help support Indiana jobs related to bus manufacturing, and also facilitate training for our mechanics using local resources" said acting Citilink General Manager Maurice N. Pearl.
For more information about the FTA Bus and Bus Facilities Infrastructure Investment Program please follow the following links:
FTA award announcement website
For Immediate Release: Friday, January 5, 2018
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, Asst. GM
260-432-4977 MNP@fwcitilink.com
Fort Wayne Citilink celebrates 50 years of service!
Fort Wayne Citilink celebrates 50 years of service and has asked our community partners to share how important public transit is to them and those they serve. This segment features Jerrilee Mosier, Chancellor at Ivy Tech Community College Northeast.
Citilink and Ivy Tech Community College Northeast bring you an easy way to get around campus – campusLink. Find out more in the new video below:
For Immediate Release: October 17, 2017
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, Asst. GM
260-432-4977 MNP@fwcitilink.com
Citilink manager presented award for Women's Economic Empowerment
YWCA of Northeast Indiana presented Claudia Harris-Stevenson with a Domestic Violence Awareness Month Hope Award on Tuesday. Harris-Stevenson is the operations manager at Citilink. "Public transit is a pathway to the economic independence that helps women get out of domestic violence situations".
"Claudia, as Operations Manager, is the oil that keeps Citilink service running smoothly. We at Citilink rely on Claudia for our success almost as much as our riders rely on Citilink for their success".
YWCA of Northeast Indiana recognizes those who exhibit excellence in advocacy that reflects their mission every year during Domestic Violence Awareness Month. Their mission is eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. A winner is selected in each of five categories including racial justice, domestic violence prevention and intervention, women's economic empowerment, child advocacy, and a Junior Hope Award.
Letter to the Editor/Opinion
Article By Ethan Cameron
For National Public Transportation Career Day - 5/18/17
Why I'm Considering a Career in Public Transport
I have long had a strong interest in cities and what makes them vibrant and enjoyable places to live, however this interest took quite a while to develop. Like many younger kids, I had a wooden train set growing up. This was easily one of my favourite toys to play with. Little did I know that this interest in trains would develop into a serious career interest over the next ten to fifteen years.
One of my first really impactful experiences with cities and public transport was a family trip to Washington, D.C. In short, I found the vibrant city life and the Metro to be incredibly inspiring. Additional trips to major cities showed me just what life could be like if a city had a robust transport system along with walkable development. Rather than living life trapped in a car, one could get around and really take in the environment around them. As I entered high school my passion to live a car-free life, as well as my interest in urban and transport planning, persisted.
In 2013, during the Spring Holiday, I went to a public meeting for the Northeast Indiana Regional Coordinating Council (NIRCC) where they were seeking public comment on the 2035 Transportation Plan. While scanning the posters for the plans, I happened to start talking with Maurice N. Pearl, the Assistant General Manager for Citilink, about the state of public transport in Fort Wayne. This discussion culminated in an offer for an internship during the summer.
During my multi-summer internship, I helped out with a whole range of tasks that helped give me an idea what working in the public transport field may be like. These jobs ranged from conducting on-board passenger surveys, analysing route performance, helping make the RouteShout real-time information system functional by inputting timetable data, and other jobs. As I did not yet have a driving license when I first started, I always commuted by bus as well. Thus, I saw almost all components of what makes Citilink function. Not only was the internship itself very rewarding, but I met many wonderful passengers and drivers along the way.
I am now finishing my first year studying urban planning at Newcastle University in Newcastle upon Tyne, UK. While I am not sure exactly where I will end up or what I will be doing, as urban planning is a very broad field, working in transport planning ranks very high on my list. Not least because of my experience working at Citilink, but also because I would like to help make public transport more widely available and more accessible. Whether you drive, bike, walk, or take the bus, public transport impacts us all, which is why it is a truly valuable asset.
For Immediate Release: March 7, 2017
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, AGM, 432-4977, MNP@fwcitilink.com
Public Transportation Riders Power our Economy
In Fort Wayne, and across the United States, public transportation riders are an integral part of the engine that powers the economy, according to a new demographic study from the American Public Transportation Association (APTA). The study Who Rides Public Transportation reveals that 87% of trips on public transportation bring employees to their workplace or consumers to businesses. Almost 90% of transit passengers are in the most economically active years of their life – ages 20 to 64, the study shows.
"Public transportation drives our economy forward," said Maurice N. Pearl, Assistant General Manager. "Not only do we employ 120 people and contribute by purchasing local products to keep our system moving, we connect Fort Wayne's employees to their workplace. Our community should not ignore the instrumental role that public transportation plays in moving our community to the next level."
The National Facts:
Sixty-three percent of public transit riders use it at least five days a week; 13 percent every day. Commuting is the primary trip purpose for many users, however, many also use public transit for shopping, dining and other activities that grow the economy.
Other important public transit rider demographics highlighted in the study include:
- More than 51% of public transit riders hold a Bachelor's degree or higher level of education.
- The top level of the income spectrum, $100,000/year or above, of a household that uses public transit is very similar (21%) to the percent of all U.S. households (23%) in this top income level.
- The majority of public transit users are women (55%).
- Public transit users are multi-modal; 65% have a driver's license.
- More than two-thirds of public transit users walk to their stop; thus classifying public transit as a healthy, "active transportation" option.
- Nationally, in urban areas with a population between 200,000 and 999,999, 48% of transit users are employed and 24% are students. This means 72% of transit riders are working or preparing for a career. In Fort Wayne, rider surveys conducted in 2011 indicated over half of Citilink riders were going to/from work or school. Other trips include shopping, recreation, medical, etc.
As we travel on the Road to 1 Million residents in Northeast Indiana, investment in public transit infrastructure will be a key to maintaining a healthy economy, reducing the negative impacts of density (congestion, pollution, parking, land use issues, etc.) and getting people where the need to go where ever life takes them.
FOR IMMEDIATE RELEASE
Date: November 22, 2016
Media Contact: Maurice N. Pearl, Assistant General Manager 432-4977
Citilink Installs Special Seats Honoring Rosa Parks
Fort Wayne Citilink is marking the 60th anniversary of an event that put public transportation at the center of America's struggle for civil rights.
Rosa Parks earned her reputation as the mother of the civil rights movement by refusing to surrender her seat on a bus to a white man in Montgomery, Alabama on December 1, 1955. That sparked a national movement that eventually brought an end to legal segregation.
Citilink is recognizing that moment in history by installing a yellow "Rosa Parks" permanent seat on 31 Fort Wayne Citilink fixed-route buses in her honor.
This project was suggested by Citilink board member Glynn Hines after learning of a similar tribute by another transit system.
"Rosa Parks' quiet strength helped make a seat available for everyone," Hines said. "Freedom and justice for all' is not just a phrase - it is a journey. It is important to recognize how far we have come and how far we have yet to travel."
Participants in an event revealing the tribute to Mrs. Parks include: Fort Wayne Urban League President Jonathan Ray, Fort Wayne NAACP President Larry Gist, Fort Wayne Citilink Board Member & City Councilman Glynn Hines, Lewis Sims-Fort Wayne's first African American public transit bus driver (hired in 1955), three generations of African American Citilink bus drivers (John Thomas, Richard Thomas Sr. & Richard Thomas Jr.), and Citilink board members and staff.
Mrs. Park's act of defiance encouraged over 50,000 riders to participate in a 381-day boycott of a private bus company, Montgomery City Lines, and ignited a national movement that ended legal segregation on buses (and the bus boycott) when the Supreme Court declared the practice unconstitutional under the 14th Amendment. The bus she rode on that fateful day is on display at the Henry Ford Museum in Detroit, Michigan.
Throughout her lifetime Rosa Parks was active with the NAACP, Montgomery Improvement Association (led by Dr. Martin Luther King, Jr.), Voter's League, Planned Parenthood, and served on the staff of Michigan Congressman John Conyers. She received the World Peace Prize, Presidential Medal of Freedom, Congressional Gold Medal of Honor, and more than 43 honorary doctorate degrees. She co-created two charitable foundations: The Rosa L. Parks College Scholarship Foundation and the Rosa and Raymond Parks Institute for Self-Development; which operates Pathways to Freedom educational bus tours for youth. She also co-authored four books Rosa Parks: My Story, Quiet Strength, Dear Mrs. Parks: A Dialogue with Today's Youth, and I AM ROSA PARKS. The Rosa Parks Museum is located at Troy University in Montgomery, Alabama.
Mrs. Parks, a resident of Detroit, Michigan for nearly 50 years, was born on February 4, 1913 and died at the age of 92 on October 24, 2005. In mourning, the cities of Montgomery and Detroit reserved the front seats of their buses with black ribbons. Her casket was transported, by a bus similar to the one in which she made her protest, to lay in state in the Rotunda of the U.S. Capitol; the first woman and second African American to be honored in this way. A quiet example of courage, dignity, and determination; Rosa Parks stated, "I am leaving this legacy to all of you to bring peace, justice, equality, love and fulfillment of what our lives should be. Without vision, the people will perish, and without courage and inspiration, dreams will die – the dream of freedom and peace."
We gather today to honor this one woman's dream of freedom and peace, represented by this token of appreciation. However, this seat also serves as a reminder and a challenge for us to take her place and repeat her message as we continue to chase the dream.
November 16, 2016
FOR IMMEDIATE RELEASE
For more information contact: Maurice N. Pearl, 410-4991, MNP@fwcitilink.com
MEDIA EVENT
Who: Fort Wayne Citilink and Urban League
What: Rosa Parks Commemorative Transit Bus Seat Dedication
When: Tuesday, November 22nd, 10:00am
Where: Fort Wayne Urban League, 2135 South Hanna Street
Rosa Parks became known as the mother of the civil rights movement after she refused to surrender her seat to a white man on a Montgomery Alabama bus on December 1, 1955. We mark the 60th anniversary of this event by dedicating a seat on every Citilink fixed route bus in her honor.
FOR IMMEDIATE RELEASE
Submitted 8/1/16
Media Contact: Maurice N. Pearl, Assistant General Manager 432-4977
Citilink Central Station offers one of five Zagster Bike Share stations
Our Citilink Central Station offers one of five Zagster Bike Share stations in Downtown Fort Wayne! Unlike other programs in which riders must drop off bikes at designated stations for every stop, Zagster's programs give users the freedom to ride as long as they want, wherever they want. Find out more!
FOR IMMEDIATE RELEASE
Submitted 2/12/16
Media Contact: Maurice N. Pearl, Assistant General Manager 432-4977
Driving Social Change
The 60th anniversary of Rosa Parks' historic moment of defiance in Montgomery, Alabama, when the seamstress famously refused to give up her seat on a city bus to a white passenger, coincides with another milestone in our local public transit history: Lewis Sims was hired in 1955 as the first African American bus driver in Fort Wayne.
In the 1950-60's trolley/motor bus service was provided by the Fort Wayne Transit company. It was then a private-for-profit business managed by a man named Don Walker. In order to qualify for federal transit subsidy the private company needed to integrate their workforce. Mr. Walker met Mr. Sims, who was working as a bartender for the Chamber of Commerce, and encouraged him to apply to be a bus driver. Sims remembers being apprehensive after he started but wasn't afraid. He recalls "Some drivers quit, some riders waited for the next bus or made negative remarks; however, Mr. Walker, some of the drivers and some passengers stood behind me and more followed along after". Sims joined the ranks of 580 drivers as a part-time Bus Operator at 84 cents/hour and 36 years later retired number one in seniority.
Frost Illustrated ran a lengthy article about Mr. Sims in the April 4-10, 1990 issue upon his retirement. In it Sims recounted that his biggest satisfaction came from the knowledge that, as a pioneer, he helped other African Americans who came after him.
"I look at the roster and see the black employees. I feel I had something to do with that. I thought if I made it, the company would be encouraged to hire more black workers."
One of those to follow in his footsteps was John Thomas who began driving for Fort Wayne Transit (then known as PTC) in 1967, he was promoted to serve as the first African American Street Supervisor/Dispatcher and retired in 1994. Throughout his 27 years of service to Fort Wayne Transit he was sufficiently fulfilled to recommend it as a career to his son Richard Thomas who began as a driver in 1978 and he has served for 37 years, and counting. Slightly less than a year after starting his new job, Richard Thomas welcomed our third generation Thomas Family bus driver. Fort Wayne Transit (now known as Citilink) welcomed Richard Thomas, Jr. as a bus driver in 2003 and he was promoted to Street Supervisor/Dispatcher in 2006 – following in his Grandfather's footsteps.
Richard, Jr. recalls;
"I would ride along with my Dad and Grandpa and hang around the bus company. Finally, I decided if I was going to spend so much time there I might as well get paid." He added. "Busses are in our blood, my Dad made buses out of old cereal boxes when he was a child and it was my childhood dream to be a bus driver".
A favored tagline for public transit resonates – Public Transit, Getting You There Wherever Life Takes You. On many levels public transit is movement for social change; whether you are riding the bus or driving it. It is access to jobs, and a good union job. It is mobility and economic stability. It is connectivity and empowerment. We are proud of every member of our Fort Wayne Citilink team and the valuable service they provide to help our community move in the right direction.
FOR IMMEDIATE RELEASE
December 3, 2015
Media Contact: Maurice N. Pearl, Citilink
260-432-4977, MNP@fwcitilink.com
Fort Wayne Citilink, Yesteryear
The Fort Wayne Downtown Improvement District Holiday Window Contest theme of "Yesteryear" provided us the opportunity to look through our collection of bus memorabilia for our window display. In addition to the 1950's photo of electric trolleys on Calhoun Street (looking Northeast from Washington Street), that became a painting by Terry Ratliff in 2002 and a window display by Paint the Town Graphics in 2015, we filled a display case for our employees to enjoy.
Public transportation in Fort Wayne has a long history, dating back to the Citizens Street Railroad Company's introduction of horse drawn railcar service on Calhoun Street in 1872. In 1900, the extensive Indiana Interurban Railway system connected Fort Wayne to Huntington and beyond.
In the 1950-60's trolley/motor bus service was provided by the Fort Wayne Transit Company. The administrative/maintenance facility on Leesburg was built in 1955 and Lewis Sims was hired; the first African American bus driver in Fort Wayne. Mr. Sims recalls "Some drivers quit, some riders waited for the next bus or made negative remarks but the General Manager, Donald Walker, some of the drivers and some passengers stood behind me and more followed along after". Mr. Sims joined the ranks of 580 drivers as a part-time Bus Operator at 84 cents/hour and 36 years later retired number one in seniority.
Ed Brager was hired as a Bus Mechanic Apprentice in 1968 when the system became the government owned Fort Wayne Public Transportation Corporation. He recalls working on the oldest bus in the fleet - built in 1947. He started while still in High School so he learned on the job, from the more seasoned mechanics, how to read the manuals and rebuild when there wasn't money to replace. Susan Walter remembers becoming a Bus Operator in 1979: "When I started as a driver, the buses were cold and drafty. There was no power steering and many thought a young girl wouldn't be strong enough to turn the big bus steering wheel around the corners, I showed them!" These days the buses, and maintenance tools, are cutting edge technology; quiet, warm and efficient, and the transit system now known as Citilink has a workforce that reflects the diversity of our community.
Many seniors in our community recall riding the city bus to school or work and taking trips downtown to shop and admire the decorated holiday windows; now lovingly preserved at the Embassy Theater. One of our passengers who uses a wheelchair recalls, as a child, the isolation of staying at home or having her brother pull her down the dirt roads in a wagon. Since passage of the Americans with Disabilities Act, 25 years ago, all buses are lift/ramped equipped and door-to-door service is available as needed; providing access for all.
However you remember the past, 'walking to school uphill both ways barefoot in the snow' or 'awestruck by the magical scenes in downtown store windows', all can agree that it is best to focus on creating a bright future. Citilink has plans for expanded service (nights, weekends, frequency, and locations) to reduce pollution/congestion and provide access to employment/ services. There are visions of regional service that once again connect Northeast Indiana with the rest of the world; perhaps feeder bus routes for high-speed rail trains. Could public transit return to yesteryear ridership levels? Over 20 Million in 1950 compared to 2 Million now.
For a glimpse into the past come see our holiday window display at Citilink Central Station, 121 Baker Street. For a look to the future check out the Bus Fort Wayne Plan on our website fwcitilink.com.
Happy Holidays, from Fort Wayne Citilink/PTC/The Bus Company/etc.
FOR IMMEDIATE RELEASE
July 23, 2015
Media Contact: Maurice N. Pearl, Assistant General Manager, Citilink
260-432-4977, MNP@fwcitilink.com
Citilink Points to Accessible Transportation Services On 25th Anniversary of Americans with Disabilities Act
Calls on Congress to Invest in Long-Term Funding for Fort Wayne's Public Transportation System
On the 25th anniversary of the Americans with Disabilities Act of 1990 (ADA) on July 26, Fort Wayne Citilink, in conjunction with the American Public Transportation Association (APTA), commemorates the critical role public transportation plays in providing independence and opportunity for people with disabilities. The public transportation industry has improved and expanded accessibility of public transit services and facilities for persons with disabilities.
Since 1994, improvements that have made our Fort Wayne community more accessible include:
- 100% of all busses and transit facilities are accessible
- Citilink Access provides over 50,000 door-to-door trips each year to riders when they are unable to utilize fixed route service
- Citilink provides over 20,000 free trips each year on fixed route buses to Access eligible riders when they are able to use fixed route to their destination
- Over 4,000 fixed route trips are provided annually to passengers using wheelchair mobility devices
"On this 25th anniversary of ADA, let us not forget that public transit is a lifeline for hundreds of our residents, and especially those individuals with disabilities," said Maurice N. Pearl, Citilink AGM. "Public transportation provides freedom, independence and access to jobs, our attractions or simply to visit family and friends. Future progress to expand and improve our system is dependent on action by Congress to fund a surface transportation bill. Funding uncertainty impacts the ability of Fort Wayne Citilink to provide vital mobility for people with disabilities."
Congress must act by July 31, 2015, to continue transportation funding. Citilink commends Senator Donnelly for co-sponsoring an amendment to strengthen funding for the "good state of repair" of public transit vehicles. We call upon Congress to find a dedicated funding solution and to pass a long-term sustainable bill that increases funding for public transportation. Failure to provide long-term investment will have a negative impact on Indiana's economy, jeopardize critical public transit projects, and limit options for people with disabilities.
FOR IMMEDIATE RELEASE
March 10, 2015
Media Contact: Maurice N. Pearl, 432-4977, MNP@fwcitilink.com
Citilink Board Chair Fred Lanahan was presented with a Indiana Citizens' Alliance for Transportation (ICAT) Transit Advocate of the Year Award during Transit Day at the Statehouse on Tuesday, March 10, 2015.
It would be hard to find someone more passionate about public transit and its importance to the Fort Wayne/New Haven area and the State of Indiana than Fred Lanahan. Fred has served on the Fort Wayne Public Transportation Corporation (Citilink) Board of Directors since 1993, acting as chair since 2006. He is a tireless advocate for public transit and strives to promote increased transit use and funding at the local, state and federal levels. During his tenure, he has initiated and participated in regular meetings with many local, state and federal officials; with a focus on increased funding. He is active with APTA, ITA, ICAT, and AARP. He has participated in every Transit Day at the Statehouse and was a speaker the first year. He attends local legislator meetings hosted by others and hosts Citilink bus rides and tours for public officials. He has written to legislators and the media to promote public transit and increased funding. His most recent submission regarding HB1215 can be seen here http://www.news-sentinel.com/apps/pbcs.dll/article?AID=/20150205/EDITORIAL/150209814/0/SEARCH.
Fred works to expand multi-modal transportation opportunities though his work on the Northeast Indiana Passenger Rail Association (NIPRA); where he has served as chair since its formation in 2009. The focus of his advocacy and fund raising efforts with this group has been to re-establish passenger rail service though Fort Wayne via the Chicago-Fort Wayne-Columbus Passenger Rail Corridor. Fred also serves as the Governor's appointee to the Midwest Interstate Passenger Rail Commission and on the Board of Directors for the Indiana Passenger Rail Alliance.
Public transit in the Fort Wayne/New Haven area would not be as successful as it is today without Fred's leadership, ambition and perseverance to continue to grow the system and expand ridership. His work with NIPRA has resulted in uniting communities throughout northern Indiana and western Ohio to support and commit funding for the Chicago-Fort Wayne-Columbus rail corridor.